Most businesses overspend on wireless, says Gartner

Gartner has said that 80 per cent of businesses will overspend on wireless services over the next few years.

piggy bank

The majority (80 per cent) of businesses will overspend by as much as 15 per cent on wireless services by 2014, according to Gartner.

"Our research shows that the majority of companies are not adequately managing their mobile users or services," said Phil Redman, research vice president at Gartner.

Advertisement - Article continues below

As mobility has grown among businesses, so have costs and enterprises need to become better at managing such overheads, according to Gartner.

"They need to look more closely at their key user segments and requirements in order to match those needs with the right services and optimize their spending," added Redman.

If they wish to reduce the costs associated with increased mobility, Gartner said that businesses will have to focus their management into four key areas: contract, international roaming, mobility management, and desktop replacement.

Redman said businesses need to move away from individual contract plans for employees, and adopt corporate liability plans instead. This will allow for better control of costs through the optimisation of wireless services and corporate discounts.

Redman added that there is no "magic" answer for reducing international roaming charges.

But by switching to smartphones and obtaining specific package deals for remote users, companies will reduce costs linked to using international wireless data.

Advertisement
Advertisement - Article continues below

The report said businesses should be looking to adopt outsourced services, such as telecom expense management (TEM) in addition to unified communications, linking landlines to mobile devices, to effectively manage the costs associated with increasing business mobility.

Featured Resources

Preparing for long-term remote working after COVID-19

Learn how to safely and securely enable your remote workforce

Download now

Cloud vs on-premise storage: What’s right for you?

Key considerations driving document storage decisions for businesses

Download now

Staying ahead of the game in the world of data

Create successful marketing campaigns by understanding your customers better

Download now

Transforming productivity

Solutions that facilitate work at full speed

Download now
Advertisement

Recommended

Visit/laptops/23742/best-laptops
Laptops

Best laptops 2019: Dell, Apple, Acer and more

29 Apr 2020

Most Popular

Visit/mobile/google-android/356373/over-2-dozen-additional-android-apps-found-stealing-user-data
Google Android

Over two dozen Android apps found stealing user data

7 Jul 2020
Visit/laptops/29190/how-to-find-ram-speed-size-and-type
Laptops

How to find RAM speed, size and type

24 Jun 2020
Visit/cloud/356260/the-road-to-recovery
Sponsored

The road to recovery

30 Jun 2020