Focus on… Retail technology

As part of series of special reports, we take a look at how technology is changing the face of retail.

Technology is increasingly a major part of all businesses, and it's especially important for retail.

Having the right tech at point of sale can speed up transactions, while CRM systems can help figure out what customers really, really want from their favourite shops.

As well as a cheatsheet on CRM which has many different meanings depending on who you ask - we also take a quick look at some of the most interesting technologies in retail today.

If you're looking to see what the rest of the retail world is up to, we've got a case study on New Look's retail expansion plans, and we spoke to global giant Tesco about its security processes.

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Gartner: CDs are dead, long live downloads

Pret to roll out contactless payments

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Shopping centre unveils major IP investment

Ryman tackles loss with stock audit software

Tools retailer deploys SaaS to handle sales boost

WHSmith voices stock control approval

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