IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Government trialling 999 by text

Ofcom is testing a new service to let deaf people text police, ambulance and other emergency services.

texting

Ofcom is trialling a new system to let deaf people access 999 services using text messaging.

The system lets users who can't speak send a text message to emergency services. Their text is received by 999 assistants and read out to fire, police or other emergency service. A reply is also sent back via SMS.

The trial kicked off today, with Ofcom asking people to register to test the service. As the trial will use actual emergency messages, it needs enough people to register to get a good feel for how the system is working as most won't actually have cause to use it.

To register, text "register" to 999; anyone not registered will not be able to use the service.

Ofcom noted that users shouldn't assume their message has been received until they've received a reply, and that anyone sending hoax messages will be prosecuted.

If the trial goes well, the texting system could be in place as early as next year, Ofcom said. It's being supported by the major telecoms companies, as well as emergency services and the Royal National Institute for Deaf People (RNID).

Featured Resources

Four strategies for building a hybrid workplace that works

All indications are that the future of work is hybrid, if it's not here already

Free webinar

The digital marketer’s guide to contextual insights and trends

How to use contextual intelligence to uncover new insights and inform strategies

Free Download

Ransomware and Microsoft 365 for business

What you need to know about reducing ransomware risk

Free Download

Building a modern strategy for analytics and machine learning success

Turning into business value

Free Download

Most Popular

Russian hackers declare war on 10 countries after failed Eurovision DDoS attack
hacking

Russian hackers declare war on 10 countries after failed Eurovision DDoS attack

16 May 2022
Windows Server admins say latest Patch Tuesday broke authentication policies
Server & storage

Windows Server admins say latest Patch Tuesday broke authentication policies

12 May 2022
Microsoft to double salary budget to retain workers
Careers & training

Microsoft to double salary budget to retain workers

17 May 2022