Reviews

Polycom VVX 1500 review

Video calling doesn’t necessarily mean using large dedicated suites – it can be done from a phone that sits neatly on your desk. We try out Polycom’s VVX 1500.

by: IT Pro team

21 Sep 2009

Price

£659

Video calling has an important place in many business environments, regardless of how you might feel about sharing your red-eyed, unshaven or otherwise less than pristine Monday morning face with the world.

Face-to-face contact can add layers of sincerity and meaning to otherwise dry or abstract conversations. The camera lets you demonstrate physical objects, read body language and, for some users, overcome hearing disabilities. Few of us are completely comfortable on video, but the camera is here to stay, whether you're a small home-grown enterprise with a Skype connection or a massive corporation scheduling regular international video conferences.

Polycom's VVX 1500 video IP phone is one of the most sophisticated we've ever seen and, at around 659 (ex VAT), it's certainly one of the most expensive. This puts it well outside the budget a company may have for standard IP phones, for which a typical spend is between 75 and 130. Its size and feature set are almost as imposing as its price, all of which make the VVX 1500 best suited to sitting on senior staff members' desks or even occupying small dedicated video conferencing rooms.

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You get plenty of features for your money. The 7in video touchscreen and accompanying two megapixel camera are the most immediate and you also get support for Polycom's open API. As such, it's compatible with voice recording and quality monitoring apps built for Polycom SoundPoint and SoundStation IP phones and also means that your company could create custom applications, for example to enable the phones to display news updates and company bulletins. A pre-installed app lets you display a slideshow of images from a flash drive connected to the phone's USB port.

If you want your phone to look inconspicuous, this is a poor choice. It's massive, measuring 380x250x 210mm and commands a large space on the desk. The screen can be folded down, but the phone requires the screen to be raised if you want to actually do anything, - even to make a call. The phone has a 10/100/1000 Ethernet port, an Ethernet pass-through for your PC, an RJ-9 phone headset port and, concealed under a flap at the side, USB and 3.5mm line out ports. It can be powered either via PoE or a 48V power supply, available separately.