Graphics cards blamed for iMac shipment delays

Apple says high demand is behind the delay, but resellers claim a graphics card flaw is to blame.

27inch iMac

Shipments of Apple's new 27in iMac face a two-week delay, amid reports of problems with the computer's display.

The 27in iMac first went on sale back in October, but the Apple store is still showing a two-week delay in shipping orders. By contrast, the 21.5in model is listed as shipping within 24 hours.

In a statement sent to CNet.com, Apple claimed it's struggling to meet demand. "The new iMac has been a huge hit and we are working hard to fulfill orders as quickly as possible," a company spokesman said. "We apologise for any inconvenience or delay this may cause our customers."

However, there are growing reports online of problems with the super-sized iMac's display. An enormous thread on Apple's own support forums contains dozens of reports of the screen "flickering", with many claiming that they've had their iMac replaced by Apple.

Meanwhile, two Apple resellers have told Computerworld that all shipments of the 27in iMac have been suspended for a fortnight, while the company replaces the graphics cards in the machines. The 27in models contain either ATI Radeon HD 4670 or 4850 cards.

The delays could hardly come at a worse time for retailers, with the Christmas rush in full swing.

Apple was unavailable for comment at the time of publication.

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