Q&A: Chris Moyer, CTO at HP Enterprise Services

HP’s innovation event comes to London and we catch up with Chris Moyer, chief technology officer at HP Enterprise Services, to talk more about it.

Chris Moyer

All companies like to say they innovate and even the word itself impresses many of us, but how often do we really see it?

HP brought together partners such as Symantec and Microsoft for an event, held yesterday at the Science Museum in London, to try and prove the innovative work it has down to its customers.

So what discussions have been taking place and how is innovation faring in a turbulent economic climate? We grab some time one on one with Chris Moyer, chief technology officer (CTO) at HP Enterprise Services to find out.

What are the themes being talked about today?

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Today we tried to take HP's innovation story, our partner's innovation story and expose it to a bunch of our clients and potential clients and say look, innovation can come from anywhere and if it does what are you going to do about it? Are you going to bring it into the business?

[When it came to] themes, well, we have a lot of security guys, we are big on that, about how risks are now different and the ways to protect them [clients] are different too.

Also Martin Sadler [from HP Labs] talked a lot about compute scaling up and some of the technologies that are going to help us use that.

Then we have talked about plastic displays, which is going to be a game changer getting the lower cost per inch factor and it uses less power.

Do HP put a lot of investment into research and development?

We put in about $3 billion or $4 billion and of our revenue that is about $110 $120 billion so we are still talking about three or four per cent in rough figures.

That doesn't really account for everything as our product teams put a lot in and like any company you are doing all these perpetual refinements that some people could say that is R&D but it is getting up little efficiencies.

We think of breakthroughs as R&D.

The difference with HP from other companies is we are willing to put investment into the next generation even if the current one isn't perfect.

We let the current one get used the fact it maybe won't grow as fast as we want it too because we are going to cipher some of that money into the long term and we call that the HP phenomenon, that is the core of [what we do].

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How has the current economic climate affected innovation?

We launched an innovation group to [specifically] talk about it and we are seeing some pressure. Today's economic world made us all have different priorities but some of that is "oh no, there is a competitor that is taking that opportunity," so we had to keep innovating to keep up.

Just because there is a downturn, and there are some up turns we are all starting to see examples of that stating to ripple through but if we don't aggressively put on the pressure then a competitor will take that market space away from us.

Our customers are looking to [cut] operational costs that are running too high and they want ideas from us when they are ready we will have a whole portfolio of products waiting.

Do you think as we come out of the downturn things will go back to the way they were or are companies going to stick with efficiency first?

Just because there are some signs of recovery, there is still the mountain of debt we are all carrying and we have got to help pay back.

We have got at least three years where things that are going to stay very focused and businesses will have to make tough decisions. Innovation will continue to be a theme but it will be driven by what ideas work [efficiently].

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