Brother MFC-9970CDW review

Kat Orphanides examines a multifunction printer that does everything but make the tea.

The Brother MFC-9970CDW multifunction printer
Price
£823

Brother's MFC-9970CDW is designed as a flexible and highly functional office workhorse, with integrated duplex printing and scanning, a fax machine, touchscreen and network printing management interface. Measuring a surprisingly compact 530x490x526mm, the MFC-9970CDW has a 250-sheet paper tray, along with a 50-sheet multipurpose tray capable of handling envelope and paper weights of up to 163gsm.

It can connect your network wirelessly or to a single PC via USB, but most offices will be using a standard wired Ethernet connection. The second USB port on the front allows you to quickly scan and print directly to and from a thumb drive. You'll want to position this MFP a fair distance away from anyone's desk, though, because it makes a tremendous racket when printing, loud even against the constant background hum of our testing lab. We were immediately impressed by the touchscreen menu system, which is clearly designed and large enough to use easily without accidentally hitting the wrong icon. Thanks to the touchscreen, you can immediately connect the printer to your wireless network. A WLAN Setup Wizard in its Network menu automatically scans for local network SSIDs and lets you choose from those it finds. The display is a bit narrow for a full on-screen keyboard, so you're instead given a mobile-phone style keypad that lets you cycle through groups of letters.

There's plenty of flexibility when it comes to which features you install on the PCs connected to it, too. The supplied driver CD allows you to install a full driver and utility package, including the PaperPort SE document management suite, all the drivers and software except PaperPort, or just the printer driver - handy if members of your office network don't require any network scanning ability and just want to get printing with a bare minimum of fuss and installation time. You can also use Brother's Network Deployment Wizard to roll out drivers to your entire network, saving the effort of individually setting up each PC.

Featured Resources

BCDR buyer's guide for MSPs

How to choose a business continuity and disaster recovery solution

Download now

The definitive guide to IT security

Protecting your MSP and your customers

Download now

Cost of a data breach report 2020

Find out what factors help mitigate breach costs

Download now

The complete guide to changing your phone system provider

Optimise your phone system for better business results

Download now

Recommended

Fujitsu ScanSnap iX1400 review: Slick and simple scanning
peripherals

Fujitsu ScanSnap iX1400 review: Slick and simple scanning

29 Apr 2021
Best printers 2021
Hardware

Best printers 2021

19 Mar 2021
Canon imageFormula DR-S130 review: A great choice for remote workers
peripherals

Canon imageFormula DR-S130 review: A great choice for remote workers

15 Feb 2021
Brother ADS-2200 review: No-frills scanning made simple
peripherals

Brother ADS-2200 review: No-frills scanning made simple

22 Jan 2021

Most Popular

Dell patches vulnerability affecting hundreds of computer models worldwide
cyber security

Dell patches vulnerability affecting hundreds of computer models worldwide

5 May 2021
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

29 Apr 2021
KPMG offers staff 'four-day fortnight' in hybrid work plans
flexible working

KPMG offers staff 'four-day fortnight' in hybrid work plans

6 May 2021