Brother MFC-9970CDW review

Kat Orphanides examines a multifunction printer that does everything but make the tea.

The Brother MFC-9970CDW multifunction printer

Brother's MFC-9970CDW is designed as a flexible and highly functional office workhorse, with integrated duplex printing and scanning, a fax machine, touchscreen and network printing management interface. Measuring a surprisingly compact 530x490x526mm, the MFC-9970CDW has a 250-sheet paper tray, along with a 50-sheet multipurpose tray capable of handling envelope and paper weights of up to 163gsm.

It can connect your network wirelessly or to a single PC via USB, but most offices will be using a standard wired Ethernet connection. The second USB port on the front allows you to quickly scan and print directly to and from a thumb drive. You'll want to position this MFP a fair distance away from anyone's desk, though, because it makes a tremendous racket when printing, loud even against the constant background hum of our testing lab. We were immediately impressed by the touchscreen menu system, which is clearly designed and large enough to use easily without accidentally hitting the wrong icon. Thanks to the touchscreen, you can immediately connect the printer to your wireless network. A WLAN Setup Wizard in its Network menu automatically scans for local network SSIDs and lets you choose from those it finds. The display is a bit narrow for a full on-screen keyboard, so you're instead given a mobile-phone style keypad that lets you cycle through groups of letters.

There's plenty of flexibility when it comes to which features you install on the PCs connected to it, too. The supplied driver CD allows you to install a full driver and utility package, including the PaperPort SE document management suite, all the drivers and software except PaperPort, or just the printer driver - handy if members of your office network don't require any network scanning ability and just want to get printing with a bare minimum of fuss and installation time. You can also use Brother's Network Deployment Wizard to roll out drivers to your entire network, saving the effort of individually setting up each PC.

Featured Resources

Digitally perfecting the supply chain

How new technologies are being leveraged to transform the manufacturing supply chain

Download now

Three keys to maximise application migration and modernisation success

Harness the benefits that modernised applications can offer

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

The 3 approaches of Breach and Attack Simulation technologies

A guide to the nuances of BAS, helping you stay one step ahead of cyber criminals

Download now

Most Popular

operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020
Microsoft Windows

What to do if you're still running Windows 7

14 Jan 2020
web browser

What is HTTP error 503 and how do you fix it?

7 Jan 2020
General Data Protection Regulation (GDPR)

Data protection fines hit £100m during first 18 months of GDPR

20 Jan 2020