Salesforce brings Radian6 onboard

The companies may have already worked together, but Marc Benioff has now put his cash on the table to acquire the social media firm.

Acquisition

Salesforce has continued its journey on the acquisition train by snapping up Canadian firm Radian6 for $276 million (172 million) in cash and $50 million in stock.

Marc Benioff, chief executive (CEO) of Salesforce, has sung the praises of the social media monitoring firm before and included its technology in his company's Service Cloud 3 product launched earlier this month.

Now it seems he wants more and has agreed the deal to acquire Radian6, which is expected to close before the end of July 2011.

"With Radian6, Salesforce.com is gaining the technology and market leader in social media monitoring," said Benioff. "We see this as a huge opportunity. Not only will this acquisition accelerate our growth, it will extend the value of all of our offerings."

The technology from Radian6 tracks conversations across major social networking platforms such as Facebook, Twitter and LinkedIn, along with blogs and online communities, and gives companies real-time insights to the buzz around the internet.

As well as offering a monitoring platform so firms can see how their social media attempts are being received, it also offers a tool to help customers engage with blogs and online communities.

"Social media has made every business recognise the value of paying attention to the voice of the customer," said Marcel LeBrun, CEO of Radian6.

"Radian6's technology is built for the new norm of customer engagement - real time, two way conversations that includes social channels. Joining the Salesforce.com team will allow Radian6 to grow faster to meet the demands of our rapidly expanding customer base."

On top of the money outlined above, founders of Radian6 will receive $4 million in cash and $10 million in stocks. Its board of directors has already approved the acquisition.

Featured Resources

The ultimate law enforcement agency guide to going mobile

Best practices for implementing a mobile device program

Free download

The business value of Red Hat OpenShift

Platform cost savings, ROI, and the challenges and opportunities of Red Hat OpenShift

Free download

Managing security and risk across the IT supply chain: A practical approach

Best practices for IT supply chain security

Free download

Digital remote monitoring and dispatch services’ impact on edge computing and data centres

Seven trends redefining remote monitoring and field service dispatch service requirements

Free download

Most Popular

Best Linux distros 2021
operating systems

Best Linux distros 2021

11 Oct 2021
Windows 11 has problems with Oracle VirtualBox
Microsoft Windows

Windows 11 has problems with Oracle VirtualBox

5 Oct 2021
What is cyber warfare?
Security

What is cyber warfare?

15 Oct 2021