Security and lock-in still holds back the cloud

An IDC survey shows both those looking to the cloud and those who have leapt in feet first have similar concerns.

Cloud security

Both existing and potential cloud users are worried about issues like security, auditability and lock-ins, an IDC survey has found.

The key message from the pan-European survey of almost 700 IT decision-makers, released this week by the analyst firm, was there was still a long way to go before we see widespread cloud adoption.

IDC's Governance and the Cloud survey focused on eight areas of concern - from both a user and a potential user perspective - and found barriers to the wider adoption of cloud were more complex than many in the industry might suspect.

While focused on governance, the survey also drilled-down into perceptions of security, data location, auditability, upgrades, service provider lock-in, interoperability and service level agreements including end-to-end SLAs.

The results were broken-down to show the concerns of full cloud users (281 organisations), limited users (181 organisations) and non-users (231 organisations).

Analyst David Bradshaw said governance itself did not seem to be the big hindrance to cloud adoption.

"Indeed, it is almost the reverse, that user organisations that say they have full use of the cloud in one or more areas actually show more concern over governance issues than those that say they do not use the cloud at all," he said in the report.

The study found many differences in the concerns held by full and non users.

"Two specific areas of concern, data location and control over upgrades, are mentioned by a significantly higher proportion of non-users of the cloud than users, and therefore need to be addressed by cloud vendors seeking to market to the late majority' of user organisations," he said.

"Perhaps of more concern, those organisations that are most committed to the cloud have the most concerns. This is likely because they have issues that they have to take into account on a day-to-day basis while managing their over-all IT estate."

About 43 per cent of full users were concerned about security, compared to about 39 per cent of non-users and 33 per cent of limited users.

Auditability was of concern to about 36 per cent of full users but only about 27 per cent of non-users.

UK respondents were the most likely to be concerned about auditability and the least likely to be concerned about interoperability.

More current users were worried about contract lock-ins (33 per cent) compared to those yet to move to the cloud (24 per cent).

Non-users, however, were vastly more concerned about upgrades (about 36 per cent), compared to non-users, (about 26 per cent). The location where data was stored concerned about 39 per cent of non-users, while those who had already taken their first steps into the cloud were far less worried (30 per cent).

Bradshaw said cloud vendors needed to examine their security, auditability and lock-in policies because these areas caused the most concern to serious cloud users.

"These are areas that could help rival vendors, for example those offering private cloud services for an affordable premium over public cloud services, to win over the heaviest users," he said.

"In the medium term, IDC believes public cloud vendors will all have to address these and other governance issues, as they will assist them to retain customers and win over those who are unwilling to place business-critical processes in the cloud."

Featured Resources

Defeating ransomware with unified security from WatchGuard

How SMBs can defend against the onslaught of ransomware attacks

Free download

The IT expert’s guide to AI and content management

How artificial intelligence and machine learning could be critical to your business

Free download

The path to CX excellence

Four stages to thrive in the experience economy

Free download

Becoming an experience-based business

Your blueprint for a strong digital foundation

Free download

Recommended

IDC releases its IT industry predictions for 2021 and beyond
Business

IDC releases its IT industry predictions for 2021 and beyond

28 Oct 2020

Most Popular

What are the pros and cons of AI?
machine learning

What are the pros and cons of AI?

8 Sep 2021
Apple patches zero-day flaw abused by infamous NSO exploit
exploits

Apple patches zero-day flaw abused by infamous NSO exploit

14 Sep 2021
Hackers develop Linux port of Cobalt Strike for new attacks
Security

Hackers develop Linux port of Cobalt Strike for new attacks

14 Sep 2021