TITUS Aware for Microsoft Outlook review

TITUS Aware for Microsoft Outlook is designed to stop email data leakage at the desktop, while educating and involving users at the same time. Does it achieve these commendable goals? Dave Mitchell thinks it's a remarkably simple solution to a serious problem.

TA could do with a central reporting tool to make it easier to audit user activity.

TA's one-click message classification gets the user even more involved in email security as they can classify a message based on who or where it's being sent to. If they class it as internal a base sets of content checks can be made, but if classed as external then a more rigorous set of rules can be applied. If one-click classification has been enabled, the Outlook Ribbon presents users with a choice of message categories. They can select one prior to sending their message and the category will be added to the message body and subject line.

If they receive a message that has a TA category already applied, say from another employee, you can allow them to change the category before forwarding it on. However, you can link justification with this process so TA will ask for a reason before permitting the action.

Wizards help resolve message issues and the TA’s redaction feature can blot out unacceptable words.

Wizards help resolve message issues and the TA's redaction feature can blot out unacceptable words.

TA offers a number of advantages over other, more expensive gateway DLP products. It enforces security policies at the desktop in real time so any messages that don't comply can't be sent. This also means there are no overheads on the company mail server. It'll also work with virtually any mail server including Microsoft Exchange and doesn't need any dedicated management platforms.

So what's our verdict?

Verdict

Businesses that have standardised on Microsoft Outlook in the workplace will find TITUS Aware a simple and cost effective method of preventing data leaks. By actively involving users and helping them resolve policy breaches it can reduce support overheads and will also educate them about their responsibilities in protecting confidential information.

Hard disk: 5MB free OS: Windows XP, Vista, 7; supports Microsoft Outlook 2003, 2007 and 2010

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