Why does everyone hate the IT department?

However, it's his conversation with the put-upon Tim that really exemplifies the caricature of the condescending geek. Simon turns up to install a new firewall on Tim's computer, leading to the following discourse:

Tim: What's that?

Simon: It protects your computer against script kiddies, data collectors, viruses, worms and trojan horses, and it limits your outbound internet communications. Any more questions?

Tim: Yes. How long will it take?

Simon: Why? Do you want to do it yourself?

Tim: No, I can't do it myself. How long will it take you, out of interest?

Simon: It'll take as long as it takes.

Tim: Right, um How long did it take you the last time you did

Simon: (interrupting) It's done.

Tim: Right, thank you.

Simon: Now, I'm gonna switch it off. When it comes back on, it'll ask you to hit yes, no or cancel. Do not hit yes or no.

Tim: Right.

Simon: Did you hear what I said?

Tim: Yep.

Simon: What did I say?

Tim: Hit cancel.

Simon: Good.

Tim: Thanks.