Q&A: Colin Bannister, UK CTO, CA Technologies

We spoke to Colin Bannister, VP of technical sales at CA Technologies, who also wears the company’s UK CTO hat.

And the most rewarding thing?

The most rewarding thing is getting positive feedback from customers. There is no doubt that is important. It's validation.

I take huge pride in my team. I like to see the success of my people.

Software companies used to deliver the software they thought customers needed rather than asking customers what they needed and delivering that. There's been a dramatic shift over the last 10 years or so. Unless you have that input from customers you can't really develop software to help bridge that gap [between business and IT demand].

Advertisement - Article continues below

What's the biggest mistake you've made?

It's not a mistake I made but one that involved me...

Early on in my career at CA, we overstated our capabilities in a specific industry to get a client meeting. It was quite possibly the worst customer meeting I've ever been in.

It was a lesson in understanding our strengths. Our customers will always know more about their business than we do.

And your greatest success?

There are two aspects. I take huge pride in my team. I like to see the success of my people.

From a customer perspective, it would be the relationship we have built with Tesco. I've worked with them for 12 of the 15 years I've been with CA.

Advertisement
Advertisement - Article continues below

How big a role will cloud computing play in/for your organisation in the next three years?

There is no doubt it is going to have a huge impact. You end up with hybrid IT where you have in-sourced infrastructure, outsourced, cloud-based, virtualised and so on. There is a huge amount of complexity.

Advertisement - Article continues below

CA uses cloud-based services. For me it is another IT delivery platform that needed managing. It is hugely important thought and impacts all of our customers.

What other technologies are you watching?

I don't think there are necessarily specific tools but the way we interact with our customers is very different. I think it's really unique.

Featured Resources

Staying ahead of the game in the world of data

Create successful marketing campaigns by understanding your customers better

Download now

Remote working 2020: Advantages and challenges

Discover how to overcome remote working challenges

Download now

Keep your data available with snapshot technology

Synology’s solution to your data protection problem

Download now

After the lockdown - reinventing the way your business works

Your guide to ensuring business continuity, no matter the crisis

Download now
Advertisement

Most Popular

How to find RAM speed, size and type
Laptops

How to find RAM speed, size and type

3 Aug 2020
How to use Chromecast without Wi-Fi
Mobile

How to use Chromecast without Wi-Fi

4 Aug 2020
How do I fix the Windows 10 Start Menu if it's frozen?
operating systems

How do I fix the Windows 10 Start Menu if it's frozen?

3 Aug 2020