MWC 2012: Deutsche Telekom lays into regulators

The company’s CEO claims the demands from regulators are too high when they are actively cutting the revenues of telecoms firms with pricing intervention.

EC flag

Regulators are asking for too much from telecoms companies, whilst contributing to their slowing revenues.

These were the remarks of Rene Obermann, chief executive of Deutsche Telekom, during a keynote speech at Mobile World Congress in Barcelona.

We have embarked on a long-term vision to look at the company through the eyes of the consumers and make them more of a focus.

Advertisement - Article continues below

The industry leader attacked regulators, such as the European Commission, for asking telecoms firms to invest more money into networks, even though orders they have voted through have damaged profits for the likes of Deutsche Telekom.

"Despite an enormous competitive market, revenues have still [shrunk]. We need high performance networks, therefore regulators should be supportive," claimed Obermann.

"[Instead] they still continue to take a fantastic amount of money out of the network industry, whilst at the same time forcing or desiring companies to put in investment into next generation networks."

The CEO claimed operators were paying "billions" for licenses from regulators and throwing a lot of cash into networks, but are losing money as well thanks to new rules around termination rates and roaming charges.

"So operators pay billions for licenses, but at the same time they lost billions on the direct pricing interventions of regulators," said Obermann. "I suspect [revenues] will come down further, that is reality."

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

Despite this very corporate-focused attitude, Obermann still claimed there had been a change in the telecoms industry, with a much stronger focus on customer service and satisfaction.

"In the past, customer friendliness for telcos meant the customer had to be friendly to us," he joked. "That is something we all are guilty of; we never really had the focus on customer needs."

"But, with our company at least, we have embarked on a long-term vision...to look at the company through the eyes of the consumers and make them more of a focus," he said.

Featured Resources

Navigating the new normal: A fast guide to remote working

A smooth transition will support operations for years to come

Download now

Putting a spotlight on cyber security

An examination of the current cyber security landscape

Download now

The economics of infrastructure scalability

Find the most cost-effective and least risky way to scale

Download now

IT operations overload hinders digital transformation

Clearing the path towards a modernised system of agreement

Download now
Advertisement

Recommended

Visit/network-internet/wifi-hotspots/354777/how-the-fira-de-barcelona-is-bringing-wi-fi-6-to-some-of
wifi & hotspots

How the Fira de Barcelona is bringing Wi-Fi 6 to some of Europe's biggest events

14 Feb 2020
Visit/hardware/mobile/354715/lg-pulls-out-of-mwc-amid-coronavirus-fears
Mobile

LG pulls out of MWC amid coronavirus fears

5 Feb 2020

Most Popular

Visit/laptops/29190/how-to-find-ram-speed-size-and-type
Laptops

How to find RAM speed, size and type

24 Jun 2020
Visit/security/vulnerability/356295/microsoft-patches-high-risk-flaws-that-can-be-exploited-with-a
vulnerability

Microsoft releases urgent patch for high-risk Windows 10 flaws

1 Jul 2020
Visit/policy-legislation/data-protection/356344/eu-institutions-warned-against-purchasing-any-further
data protection

EU institutions told to avoid Microsoft software after licence spat

3 Jul 2020