Research: Hardware holds back adoption of video conferencing

Virgin Media Business survey suggests shoddy internet connections and aging hardware are stalling take-up of video conferencing.

Video

Poor quality hardware and internet connections are holding back corporate adoption of high definition video conferencing tools, research shows.

According to a poll, carried out by Virgin Media Business, many users are reluctant to invest in the technology because they do not have the PC and networking infrastructure in place to support it.

Advertisement - Article continues below

The survey was compiled using responses from major electronic retailers including ASK Direct, Anvika, Dell, Dixons, eBuyer, Millgate, Panasonic, PC World, Samsung and Sony.

According to its findings, 50 per cent of respondents said business users fear their internet connections are not reliable enough to support HD conferencing.

Meanwhile, 80 per cent said business users feared their office computer equipment was also not up to the job.

Despite this, every retailer claimed sales of basic video conferencing packages were on the rise.

Tony Grace, chief operation officer of Virgin Media Business, said companies could use bring your own device schemes to get round some of the hardware challenges video conferencing presents.

"It presents a tricky dilemma for business owners and CIOs. They recognise the need to use HD services, but don't want to make wholesale and expensive upgrades to their hardware," said Grace.

"BYOD schemes allow employees who really need HD equipment to get the hardware first as each person is given their own budget to buy the hardware," he added.

Featured Resources

Navigating the new normal: A fast guide to remote working

A smooth transition will support operations for years to come

Download now

Putting a spotlight on cyber security

An examination of the current cyber security landscape

Download now

The economics of infrastructure scalability

Find the most cost-effective and least risky way to scale

Download now

IT operations overload hinders digital transformation

Clearing the path towards a modernised system of agreement

Download now
Advertisement

Most Popular

Visit/laptops/29190/how-to-find-ram-speed-size-and-type
Laptops

How to find RAM speed, size and type

24 Jun 2020
Visit/security/vulnerability/356295/microsoft-patches-high-risk-flaws-that-can-be-exploited-with-a
vulnerability

Microsoft releases urgent patch for high-risk Windows 10 flaws

1 Jul 2020
Visit/policy-legislation/data-protection/356344/eu-institutions-warned-against-purchasing-any-further
data protection

EU institutions told to avoid Microsoft software after licence spat

3 Jul 2020