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GoDaddy denies hacker involvement in Monday night outage

Web hosting firm blames "internal network events" for service availability problems.


Web hosting firm GoDaddy has been forced to deny that its recent service outage was caused by hackers.

The company said the service outage, which took millions of websites offline on Monday night, was not caused by external influences.

"We have determined the service outage was due to a series of internal network events that corrupted router data tables," said the company in a statement.

"Once the issues were identified, we took corrective actions to restore services for our customers and We have implemented measures to prevent this from occurring again," it added.

GoDaddy chief executive Scott Wagner released a further statement, stressing that no customer data had been compromised during the outage.

"Throughout our history, we have provided 99.999 per cent uptime in our DNS infrastructure. This is the level our customers expect from us and the level we expect of ourselves," he said.

"We have let our customers down and we know it. We take our business and our customers' businesses very seriously. We apologise to our customers for these events and thank them for their patience."

The statement did not make any mention of customer compensation for those that may have lost business during Monday night's outage.

The company's services were first noted as being inaccessible around 10am Pacific Time.

Shortly after the outage occurred, a hacker, dubbed Anonymousown3r, claimed responsibility and described themselves as the "security leader" of Anonymous.

A Twitter account often connected with Anonymous, @AnonyOps, dissociated the collective from the individual's alleged activities.

AnonymousOwn3r was quick to respond to GoDaddy's statement in a tweet, and warned they were considering mounting another attack on GoDaddy's infrastructure in the near future.

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