Analysis

Left unresolved, cracks lead to disruption

To achieve CX objectives the right mix of technology and personnel must be in place

That the proposals are logical - but unworkable - shows just how restrictive the environment is for developers and public health officials

Public Health England has not completed a DPIA into the risks of holding non-anonymised sensitive information, including medical data

From Google to Taiwan, organisations large and small are dropping the videoconferencing software

Cloud tech is a crucial component of any DT strategy, but without spend visibility, it’s just money down the drain

It advises a careful and considerate approach to the tech, rather than rampant adoption

CRM investment drives the wider success roles of sales and customer experience

The Tech Talent Charter concedes the road ahead is long, but data shows it’s getting longer

The initial cloud-rush is being undone as more and more firms revert workloads to on-premise

Secure development is the key to a secure application

It’s the first attempt to get game streaming right in years, but ISPs could be its undoing

Financial losses are heightened during periods of peak customer demand

There’s no reason why we shouldn’t be automating menial security processes in 2019, according to McAfee

When we think about the cyber attacks of the future, we may have to think bigger

60% of CIOs believe artificial intelligence and machine learning are the top critical future technologies

Company's annual conference highlights importance of security infrastructure, diversity and understanding the hacking community

Enhanced security measures are encouraging use of cloud computing

Microsoft joins the foldable fray with hinged phone and tablet

After years in the wilderness, the urgency of EU exit is forcing GDS to step up to the plate

CEO says ‘storage shouldn’t be a product-by-product experience’

Outsourcing tech projects brings significant benefits, but leads to spiralling costs when they go wrong

The company announces a slew of new iPhones and services as it looks to get back on track