Analysis

The CRM giant looks to rewrite the rules of work while expanding cross-business collaboration

To achieve CX objectives in 2021, the right mix of technology and personnel must be in place

The firm has said it will only support tokens that work as a vehicle for spending, not investment

AWS boss will replace Jeff Bezos as CEO later in the year after almost two decades of cloud dominance

"Digital exclusion also exacerbates social exclusion", The Good Things Foundation has warned

After years of hesitancy, the foundation is ready to take the plunge

While the focus on cloud may sound like a revolution, the old regime remains

The ramifications of banning Huawei equipment from 5G networks could be felt for years to come

Left unresolved, cracks lead to disruption

That the proposals are logical - but unworkable - shows just how restrictive the environment is for developers and public health officials

Public Health England has not completed a DPIA into the risks of holding non-anonymised sensitive information, including medical data

From Google to Taiwan, organisations large and small are dropping the videoconferencing software

Cloud tech is a crucial component of any DT strategy, but without spend visibility, it’s just money down the drain

It advises a careful and considerate approach to the tech, rather than rampant adoption

CRM investment drives the wider success roles of sales and customer experience

The Tech Talent Charter concedes the road ahead is long, but data shows it’s getting longer

The initial cloud-rush is being undone as more and more firms revert workloads to on-premise

Secure development is the key to a secure application

It’s the first attempt to get game streaming right in years, but ISPs could be its undoing

Financial losses are heightened during periods of peak customer demand

There’s no reason why we shouldn’t be automating menial security processes in 2019, according to McAfee

When we think about the cyber attacks of the future, we may have to think bigger

60% of CIOs believe artificial intelligence and machine learning are the top critical future technologies