Speed and reliability top priorities for mobile apps

Users want “Google experience” on their smartphones

Three-quarters of consumers believe all mobile applications should be as quick as popular search engines, according to new research.

The study into attitudes towards poorly performing apps was carried out by application intelligence vendor AppDynamics and revealed users become frustrated and impatient when faced with poor performance.

Thirty-one per cent of those surveyed said they abandon their shopping cart or transaction when faced with issues, indicating companies could be losing revenue due to poor app performance.

Other bugbears included experiencing slowdown when streaming music or video content (36 per cent), not being able to complete a bank payment or transfer (35 per cent) or having to wait a long time for social networks to load (22 per cent).

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

The survey has been released to coincide with the launch of a new product from AppDynamics AppDynamics Mobile Application Management.

According to the firm, the offering can provide end-to-end visibility into apps, delivering device analytics, crash reporting and network request instrumentation.

This, the company claims, will help businesses pinpoint and trace problems to their source.

Jyoti Bansal, founder and CEO of AppDynamics, said: "We see that everything from customer experience to revenue depends on business-critical applications performing at their highest level.

"With AppDynamics Mobile Application Monitoring, our Application Intelligence Platform more completely provides the ability to proactively manage the most complex software environments through real-time monitoring and insights, and the ability to automate the resolution of problems," he concluded.

AppDynamics Mobile Application Monitoring is available immediately.

Featured Resources

The IT Pro guide to Windows 10 migration

Everything you need to know for a successful transition

Download now

Managing security risk and compliance in a challenging landscape

How key technology partners grow with your organisation

Download now

Software-defined storage for dummies

Control storage costs, eliminate storage bottlenecks and solve storage management challenges

Download now

6 best practices for escaping ransomware

A complete guide to tackling ransomware attacks

Download now
Advertisement

Most Popular

Visit/operating-systems/microsoft-windows/354297/this-exploit-could-give-users-free-windows-7-updates
Microsoft Windows

This exploit could give users free Windows 7 updates beyond 2020

9 Dec 2019
Visit/security/vulnerability/354309/patch-issued-for-critical-windows-bug
vulnerability

Patch issued for critical Windows bug

11 Dec 2019
Visit/cloud/microsoft-azure/354230/microsoft-not-amazon-is-going-to-win-the-cloud-wars
Microsoft Azure

Microsoft, not Amazon, is going to win the cloud wars

30 Nov 2019
Visit/data-insights/big-data/354311/google-reveals-uks-most-searched-for-terms-in-2019
big data

Google reveals UK’s most searched for terms in 2019

11 Dec 2019