Facebook messenger not working? Your phone might be too old

Certain smartphone users will no longer be able to access their Facebook messages

By the end of March, Facebook will no longer be supporting certain versions of its Messenger and Facebook apps.

"Using older versions of apps means that experiences won't work well or sometimes not at all," the social media giant explained in a blog post. "As a result, we are asking people who are using older versions to upgrade so they can enjoy more of the delightful features of Messenger."

If upgrading isn't an option, Facebook suggested that users switch to Facebook and Messenger Lite or access facebook.com through their mobile browsers.

The list of unsupported versions is as follows: Facebook for Android v55, Messenger v10, Facebook for iPad v26, Messenger v8, Facebook for iOS, Facebook for Windows Phone, Messenger for Windows Phone 8 and 8.1, and Facebook for Windows 8 and 8.1 desktop app.

In terms of operating systems, Facebook and Messenger apps will no longer be supported by Android versions 2.3 and older or Apple iOS versions iOS 7 and older. All Windows Phone operating systems will be largely affected as well.

While Facebook provided information on which versions and operating systems will be affected by this decision, one question still stands: How many users will lose access to their Facebook messaging apps?

In the grand scheme of things, not that many.

Windows Phone operating systems only account for 1.4% of the current total market share, 0.98% when strictly looking at OS 8.0 and 8.1, according to NetMarketShare, while only 1% of users are running Android 2.3 Gingerbread, according to the Android developer portal.

Apple users will be the most affected by this decision, though, as 4% of users are currently using iOS 7 or older versions, according to podcaster David Smith, across all Apple devices.

Still, with over one billion people using the Messenger app every month, it would be fair to say that many smartphone users will be losing access to these apps.

Featured Resources

Unleashing the power of AI initiatives with the right infrastructure

What key infrastructure requirements are needed to implement AI effectively?

Download now

Achieve today. Plan tomorrow. Making the hybrid multi-cloud journey

A Veritas webinar on implementing a hybrid multi-cloud strategy

Download now

A buyer’s guide for cloud-based phone solutions

Finding the right phone system for your modern business

Download now

The workers' experience report

How technology can spark motivation, enhance productivity and strengthen security

Download now

Recommended

Big tech companies put political donations on hold following Capitol riots
Business strategy

Big tech companies put political donations on hold following Capitol riots

12 Jan 2021
The IT Pro Podcast: The power of disinformation
social media

The IT Pro Podcast: The power of disinformation

11 Dec 2020
Justice Department sues Facebook for discriminating against US workers
Policy & legislation

Justice Department sues Facebook for discriminating against US workers

7 Dec 2020
CEOs of Facebook, Twitter and Google face Senate hearing
Policy & legislation

CEOs of Facebook, Twitter and Google face Senate hearing

28 Oct 2020

Most Popular

WhatsApp could face €50 million GDPR fine
General Data Protection Regulation (GDPR)

WhatsApp could face €50 million GDPR fine

25 Jan 2021
How to move Windows 10 from your old hard drive to SSD
operating systems

How to move Windows 10 from your old hard drive to SSD

21 Jan 2021
What is a 502 bad gateway and how do you fix it?
web hosting

What is a 502 bad gateway and how do you fix it?

12 Jan 2021