Facebook messenger not working? Your phone might be too old

Certain smartphone users will no longer be able to access their Facebook messages

By the end of March, Facebook will no longer be supporting certain versions of its Messenger and Facebook apps.

"Using older versions of apps means that experiences won't work well or sometimes not at all," the social media giant explained in a blog post. "As a result, we are asking people who are using older versions to upgrade so they can enjoy more of the delightful features of Messenger."

Advertisement - Article continues below

If upgrading isn't an option, Facebook suggested that users switch to Facebook and Messenger Lite or access facebook.com through their mobile browsers.

The list of unsupported versions is as follows: Facebook for Android v55, Messenger v10, Facebook for iPad v26, Messenger v8, Facebook for iOS, Facebook for Windows Phone, Messenger for Windows Phone 8 and 8.1, and Facebook for Windows 8 and 8.1 desktop app.

In terms of operating systems, Facebook and Messenger apps will no longer be supported by Android versions 2.3 and older or Apple iOS versions iOS 7 and older. All Windows Phone operating systems will be largely affected as well.

While Facebook provided information on which versions and operating systems will be affected by this decision, one question still stands: How many users will lose access to their Facebook messaging apps?

Advertisement
Advertisement - Article continues below

In the grand scheme of things, not that many.

Windows Phone operating systems only account for 1.4% of the current total market share, 0.98% when strictly looking at OS 8.0 and 8.1, according to NetMarketShare, while only 1% of users are running Android 2.3 Gingerbread, according to the Android developer portal.

Advertisement - Article continues below

Apple users will be the most affected by this decision, though, as 4% of users are currently using iOS 7 or older versions, according to podcaster David Smith, across all Apple devices.

Still, with over one billion people using the Messenger app every month, it would be fair to say that many smartphone users will be losing access to these apps.

Featured Resources

Top 5 challenges of migrating applications to the cloud

Explore how VMware Cloud on AWS helps to address common cloud migration challenges

Download now

3 reasons why now is the time to rethink your network

Changing requirements call for new solutions

Download now

All-flash buyer’s guide

Tips for evaluating Solid-State Arrays

Download now

Enabling enterprise machine and deep learning with intelligent storage

The power of AI can only be realised through efficient and performant delivery of data

Download now
Advertisement

Recommended

Visit/security/internet-security/354484/facebook-exec-calls-cambridge-analytica-scandal-a-non-event
internet security

Facebook exec calls Cambridge Analytica scandal a "non event"

8 Jan 2020
Visit/mobile/23617/the-best-smartphones-to-buy
Mobile

Best smartphone 2019: Apple, Samsung and OnePlus duke it out

24 Dec 2019
Visit/hardware/mobile/354392/facebook-apps-dominated-this-decades-mobile-market
Mobile

Facebook apps dominated this decade's mobile market

18 Dec 2019
Visit/digital-currency/34762/china-prepares-to-launch-the-first-domestic-cryptocurrency
digital currency

China prepares to launch the first domestic cryptocurrency

6 Nov 2019

Most Popular

Visit/infrastructure/server-storage/355118/hpe-warns-of-critical-bug-that-destroys-ssds-after-40000-hours
Server & storage

HPE warns of 'critical' bug that destroys SSDs after 40,000 hours

26 Mar 2020
Visit/software/video-conferencing/355138/zoom-beaming-ios-user-data-to-facebook-for-targeted-ads
video conferencing

Zoom beams iOS user data to Facebook for targeted ads

27 Mar 2020
Visit/cloud/355098/ibm-dedicates-supercomputing-power-to-coronavirus-researchers
high-performance computing (HPC)

IBM dedicates supercomputing power to coronavirus research

24 Mar 2020
Visit/software/355113/companies-offering-free-software-to-fight-covid-19
Software

These are the companies offering free software during the coronavirus crisis

25 Mar 2020