Caroline Donnelly
Caroline Donnelly is the news and analysis editor of IT Pro and its sister site Cloud Pro, and covers general news, as well as the storage, security, public sector, cloud and Microsoft beats. Caroline has been a member of the IT Pro/Cloud Pro team since March 2012, and has previously worked as a reporter at several B2B publications, including UK channel magazine CRN, and as features writer for local weekly newspaper, The Slough and Windsor Observer. She studied Medical Biochemistry at the University of Leicester and completed a Postgraduate Diploma in Magazine Journalism at PMA Training in 2006.
Apple Watch release date, price & features
Mobile

Apple Watch release date, price & features

But will only be available in Brazil
25 Jul 2016
Outlook.com won’t let me forward any emails. Why not?
Hacking
Tutorials

Outlook.com won’t let me forward any emails. Why not?

Hotmail.co.uk to Outlook.com upgrades: Your questions answered
23 May 2016
Blackberry to shut BBM Meetings this week
Mobile

Blackberry to shut BBM Meetings this week

BlackBerry Passport UK release date & pricing
8 Feb 2016
Sony Pictures hack: Ex-employees to be paid up to $8m
Security

Sony Pictures hack: Ex-employees to be paid up to $8m

Sony agrees pay-outs for employees whose detailed were leaked by hackers
21 Oct 2015
Dark Web criminals 'harder to track' since Ulbricht caught
Security

Dark Web criminals 'harder to track' since Ulbricht caught

Life sentencing of Silk Road mastermind will fragment Dark Web criminals' activity, warns report
1 Jun 2015
Lenovo website hack: Lizard Squad claims responsibility
Website
Security

Lenovo website hack: Lizard Squad claims responsibility

Hacking group lays claim to Lenovo website as manufacturer battles Superfish security storm
26 Feb 2015
Europol shuts down Ramnit botnet that infected 3.2m PCs
botnet
Security

Europol shuts down Ramnit botnet that infected 3.2m PCs

Europol leads operation to knock five-year-old botnet out of action
25 Feb 2015
NSA & GCHQ SIM card hack: Gemalto plays down report
Security

NSA & GCHQ SIM card hack: Gemalto plays down report

Special mobile unit was set up in 2010 to steal encryption keys
25 Feb 2015
Apple finally launches free MacBook Pro video repair scheme
The updated MacBook, MacBook Pro and MacBook Air
Laptops

Apple finally launches free MacBook Pro video repair scheme

Consumer electronics giant bows to growing pressure to fix MacBook Pro video issues & random restarts
23 Feb 2015
Dell now accepting Bitcoin payments in the UK
asset management

Dell now accepting Bitcoin payments in the UK

Hardware giant is the largest company in the world to accept virtual currency as a payment method
20 Feb 2015
Jamie Oliver's website now confirmed malware-free
Security flaw
data breaches

Jamie Oliver's website now confirmed malware-free

Malicious exploit problem has now been fixed
19 Feb 2015
Apple accused of poaching staff from battery-making rival
Business strategy

Apple accused of poaching staff from battery-making rival

A123 Systems claims the iPad maker has lured staff, despite non-compete clauses, to work on its battery plans
19 Feb 2015
Apple secures iPhone virtual reality headset patent
Mobile

Apple secures iPhone virtual reality headset patent

Six years after applying for it, Apple's finally secured a patent that could see it move into the realms of virtual reality
18 Feb 2015
Apple Touch ID to work with RBS & Natwest mobile apps
business apps

Apple Touch ID to work with RBS & Natwest mobile apps

Banks claim to be first in UK to offer biometric security to customers
18 Feb 2015
Kaspersky uncovers hard drive hackers with Stuxnet links
Hacker hands
Security

Kaspersky uncovers hard drive hackers with Stuxnet links

The Equation Group is believed to have been infecting machines for 20 years
17 Feb 2015
Google VP leads calls for web content preservation
Internet search
Business strategy

Google VP leads calls for web content preservation

Vint Cerf fears our digital lives could disappear in the years to come, leaving historians with a 21st century "black hole"
13 Feb 2015
Police knock 2,000 counterfeit good sites offline
Offline
Security

Police knock 2,000 counterfeit good sites offline

City of London Police's IP enforcement unit hails latest work to shut down sites selling fake goods
13 Feb 2015
Apple makes $850m solar energy commitment in California
News

Apple makes $850m solar energy commitment in California

Apple will use solar energy to power retail stores, datacentres and office spaces
11 Feb 2015
EE to invest £1.5bn in 4G network expansion to rural areas
Network & Internet

EE to invest £1.5bn in 4G network expansion to rural areas

Mobile operator sets out network investment plans up to 2017
11 Feb 2015
Anonymous hacks ISIS-affiliated Facebook & Twitter accounts
Anonymous
Security

Anonymous hacks ISIS-affiliated Facebook & Twitter accounts

Hacking collective declares open season on social media accounts linked to Islamic extremists
10 Feb 2015
Parliament moves to safeguard IT support for failing firms
Closed for business sign
IT regulation

Parliament moves to safeguard IT support for failing firms

Latest Parliamentary proposals could see IT suppliers banned from withdrawing support for failing businesses
9 Feb 2015
Samsung denies Smart TV could eavesdrop on users
TV
Network & Internet

Samsung denies Smart TV could eavesdrop on users

South Korean firm plays down reports of digital snooping, after privacy policy prompts alarm bells
9 Feb 2015
UK tribunal rules GCHQ's NSA data-sharing deal "unlawful"
Surveillance
Security

UK tribunal rules GCHQ's NSA data-sharing deal "unlawful"

Civil liberty groups cheer court ruling, but claim there is more work to do
6 Feb 2015
Google Glass sales halted, but firm denies device is doomed
Mobile

Google Glass sales halted, but firm denies device is doomed

Google Glass is being withdrawn from sale, as reports of redesign “from scratch” surface
6 Feb 2015
iOS 8 malware can snoop on messages, photos & location data
Security

iOS 8 malware can snoop on messages, photos & location data

iOS spyware can access users' text messages, photos and contact lists
6 Feb 2015
US health insurer Anthem hit by massive data breach
health
Security

US health insurer Anthem hit by massive data breach

Staff, clients and former customers at risk of identity theft in wake of breach
5 Feb 2015
BT agrees to buy EE for £12.5bn
BT
Mobile

BT agrees to buy EE for £12.5bn

BT ends speculation about possible O2 acquisition by confirming plans to buy EE
5 Feb 2015
Government "must commit" to UK broadband targets
Broadband speed dial
broadband

Government "must commit" to UK broadband targets

Report calls on government specify a broadband delivery deadline for final 5 per cent of UK
4 Feb 2015
Revenge porn website operator found guilty in US
Security

Revenge porn website operator found guilty in US

Californian man convicted of identity theft and extortion for running revenge porn websites
3 Feb 2015
The Pirate Bay is back, but for how long?
Pirate Bay
Business strategy

The Pirate Bay is back, but for how long?

Notorious file-sharing site reappears online, but claims suggest FBI is logging IPs
3 Feb 2015
Uber & Google to go head-to-head on self-driving cars
Business strategy

Uber & Google to go head-to-head on self-driving cars

Despite investment in Uber, Google is reportedly planning to launch its own taxi-hailing app
3 Feb 2015
NHS to face compulsory data protection audits by law
Doctor NHS
Server & storage

NHS to face compulsory data protection audits by law

The Information Commissioner's Office (ICO) now has the power to carry out compulsory data audits within NHS organisations
2 Feb 2015
Google ordered to overhaul privacy policy by ICO
Google Sign
Policy & legislation

Google ordered to overhaul privacy policy by ICO

Search giant says it's happy to comply with data protection watchdog's ruling, and has already made some changes
30 Jan 2015
Sky to launch mobile network in 2016 with Telefónica UK
Network & Internet

Sky to launch mobile network in 2016 with Telefónica UK

Broadcaster becomes latest high-profile firm to embark on quad-play push
29 Jan 2015
Office for Android confirmed download release date arrives
Android logo
Mobile

Office for Android confirmed download release date arrives

ARM-based Android tablet users can now download and use the Office application suite
29 Jan 2015