Gary Flood
Europe has customer service problems

Network & Internet
Europe has customer service problems
And automated telephone systems were rated the worst, according to a survey by EasyNet.
17 Oct 2007
Questions raised over enterprise back-up processes

Server & storage
Questions raised over enterprise back-up processes
Survey of UK IT directors reveals startling proportion of companies either have no data recovery plans, or simply don't know what they are.
17 Oct 2007
Council engineers get mobile eprocurement app

Network & Internet
Council engineers get mobile eprocurement app
New software platform will make it far easier to acquire parts and materials in the field, as well as reducing paperwork and red tape.
15 Oct 2007
IE bug behind Adobe security warning

Network & Internet
IE bug behind Adobe security warning
Bug in Internet Explorer 7 at root of security problems relating to Adobe's Acrobat products.
12 Oct 2007
Gartner: key to security not more money but better

Security
Gartner: key to security not more money but better
Analyst warns that it is not necessarily the material loss caused by a security failure that will hurt, but the fines and penalties with failing to se…
12 Oct 2007
BT signs cabling deal with Bailey Teswaine

Network & Internet
BT signs cabling deal with Bailey Teswaine
The deal covers structured cabling contract solutions and managed services for the next three years, and could be extended by a further two.
11 Oct 2007
Majority of data storage managers trying to be greener

Server & storage
Majority of data storage managers trying to be greener
Need for greener IT is driving storage professionals to be more power-conscious in their work.
11 Oct 2007
New biometrics trial unveiled at Gatwick

Security
New biometrics trial unveiled at Gatwick
UK moves closer to US style fingerprint biometrics-based border control with pilot project at London's second airport.
11 Oct 2007
ScriptLogic launches Vista migration tool

Business strategy
ScriptLogic launches Vista migration tool
IT administrators to get another application to help with the complex task of grading existing hardware for suitability to run Microsoft's under-fire …
10 Oct 2007
Identity theft problem needs a 'tsar' to tackle it, say MPs

Security
Identity theft problem needs a 'tsar' to tackle it, say MPs
Growing problems with identity-based crime need a dedicated resource to combat identity theft.
8 Oct 2007
Websense complete SurfControl acquisition

Security
Websense complete SurfControl acquisition
Takeover of UK-based SurfControl for £204 million formally completes after gaining regulatory approval in the UK and US.
3 Oct 2007
Google adds Postini functionality to Google Apps

Network & Internet
Google adds Postini functionality to Google Apps
Search engine giant begins to integrate Postini's security technology into its hosted applications to boost their enterprise appeal.
3 Oct 2007
Teradata confident following spin-off from NCR

Server & storage
Teradata confident following spin-off from NCR
Teradata says raising intelligence is key to winning in enterprise data warehouse market.
2 Oct 2007
Spam-email ratio hits 98 per cent some days

Security
Spam-email ratio hits 98 per cent some days
SoftScan reports the biggest leap in spam over a single month in five years of operation.
2 Oct 2007
Sun ends independence of storage unit

Server & storage
Sun ends independence of storage unit
Sun Microsystems looks to boost focus on storage by reorganising product teams.
2 Oct 2007
Oracle turns to NetApp to improve database disk access

Network & Internet
Oracle turns to NetApp to improve database disk access
New NetApp utility allows Oracle software to directly access storage, simplifying data access and improving efficiency.
1 Oct 2007
Teradata refloats on stock market

Network & Internet
Teradata refloats on stock market
16 years after it was swallowed by NCR, the data warehousing company returns to the US stock exchange as a standalone entity.
1 Oct 2007
Oxford University steps up data protection safeguards

Security
Oxford University steps up data protection safeguards
SAN migration sees university deploy new storage management software in two major academic departments.
25 Sep 2007
GSS snaps up Peapod

Security
GSS snaps up Peapod
Coming together of two Websense and SurfControl specialists mirrors the combination of the two security product makers.
25 Sep 2007
Green Computing: Part 2

Network & Internet
Green Computing: Part 2
In the second part of our series looking at the environmental impact of business computing, IT PRO looks at the role videoconferencing and unified com…
17 Jan 2007
Green Computing: Part 1

Network & Internet
Green Computing: Part 1
In the first of two articles looking at the environmental impact of business computing, IT PRO looks at the resurgent market for recycling and refurbi…
17 Jan 2007
Web 2.0 in the UK

Network & Internet
Web 2.0 in the UK
The grass roots UK developer community has embraced Web 2.0 in an astonishing way. The technologies being developed in the UK stretch from social netw…
9 Nov 2006
802.11n: What can we really expect?

Server & storage
802.11n: What can we really expect?
The IT industry has done a great job promoting the benefits of WiFi but has been less successful delivering on the hype.
29 Aug 2006