Konstantin SelgitskiSocial Links Navigation Latest articles by Konstantin Selgitski Offering choice is key to customer service modernisation By Konstantin Selgitski published 25 September 18 Opinion Konstantin Selgitski argues why you shouldn’t hang up the phone on traditional forms of contact Opinion MOST READ1Just how open are the leading open source AI platforms? 2Is the UK’s AI approach working? 3Everything you need to know about the Product Security and Telecommunications Infrastructure Act4Cyber security sector gender balance shows modest signs of improvement5CIO frustration grows as firms prioritize AI investment over digital transformation projects
Offering choice is key to customer service modernisation By Konstantin Selgitski published 25 September 18 Opinion Konstantin Selgitski argues why you shouldn’t hang up the phone on traditional forms of contact
