Ship's anchor tears up internet along the Jersey shore

Channel Isle turns to France for internet connection

The island of Jersey has had its internet reduced to a crawl, after a ship's anchor dragging along the seabed sliced through its three main internet cables.

The damaged cable stretch under the English Channel, connecting the largest of the Channel Isles to the UK. Luckily, Jersey residents haven't been completely cut off from the internet, as there is an undamaged cable that connects to France's internet infrastructure, although connection speeds are reported to be exceptionally slow.

Mobile data is also affected.

Although engineers have already been dispatched by the island's telecoms provider, Jersey Telecom (JT), repairs could take up to a week to complete.

Advertisement
Advertisement - Article continues below

In a statement, JT said: "All communications traffic to/from the Channel Islands is now being routed via the submarine cable link with France ... but with all traffic now using this connection, customers may notice some impact on services.

"JT engineers have been working on the situation throughout the night, and have already mobilised the specialist team that repairs major undersea cables.

"It is not possible to get a precise time yet on when those cables will be repaired, but the work will be completed as soon as possible."

JT's director of corporate affairs, Daragh Mc Dermott, added: "We would like to sincerely apologise to our customers for any disruption to their services.

"It is exceptionally unlucky and unprecedented for three submarine cables to the UK to be cut in the same day, and it proves the value of having multiple links in the network, in order to provide a backup connection via France."

Main image credit: Bigstock

Featured Resources

The IT Pro guide to Windows 10 migration

Everything you need to know for a successful transition

Download now

Managing security risk and compliance in a challenging landscape

How key technology partners grow with your organisation

Download now

Software-defined storage for dummies

Control storage costs, eliminate storage bottlenecks and solve storage management challenges

Download now

6 best practices for escaping ransomware

A complete guide to tackling ransomware attacks

Download now
Advertisement

Most Popular

Visit/security/identity-and-access-management-iam/354289/44-million-microsoft-customers-found-using
identity and access management (IAM)

44 million Microsoft customers found using compromised passwords

6 Dec 2019
Visit/cloud/microsoft-azure/354230/microsoft-not-amazon-is-going-to-win-the-cloud-wars
Microsoft Azure

Microsoft, not Amazon, is going to win the cloud wars

30 Nov 2019
Visit/hardware/354237/five-signs-that-its-time-to-retire-it-kit
Sponsored

Five signs that it’s time to retire IT kit

29 Nov 2019
Visit/business/business-strategy/354195/where-modernisation-and-sustainability-meet-a-tale-of-two
Sponsored

Where modernisation and sustainability meet: A tale of two benefits

25 Nov 2019