New tools make it easier to run a business across Facebook's app ecosystem
Graphic showcasing the WhatsApp click-to-chat button on Instagram profiles
business communications

New tools make it easier to run a business across Facebook's app ecosystem

The tech giant said that it wants its “family of apps to be the best place for businesses, especially SMBs"
17 Sep 2021
The great telephone switch-off
Landline telephone
business communications

The great telephone switch-off

The traditional telephone network is being switched off in 2025. What does this mean for business owners?
27 Aug 2021
Mavenir acquires CPaaS provider Telestax
Woman wearing headset sat at computer
communications

Mavenir acquires CPaaS provider Telestax

Telestax will add new capabilities to Mavenir’s SaaS offering
25 Aug 2021
Widely-used WhatsApp mod stuffed with malware
Malware spotted in red code on black background
malware

Widely-used WhatsApp mod stuffed with malware

FMWhatsApp is embedded with the Triada Trojan which tracks device information and intercepts texts
25 Aug 2021
The ultimate guide to Facebook for Business
A magnifying glass examining a Facebook page
facebook at work

The ultimate guide to Facebook for Business

Here's your go-to guide for using Facebook for your business
5 Aug 2021
Why engineering teams love Slack
whitepaper
business communications

Why engineering teams love Slack

The adaptive collaboration hub for software engineering
4 Aug 2021
How Workplace is helping leaders engage with hybrid teams
Woman sat at desk video conferencing on two screens
Advertisement Feature

How Workplace is helping leaders engage with hybrid teams

The new rules defining the post-pandemic future of work and business communications
27 Jul 2021
What is LTE?
LTE technology
Network & Internet

What is LTE?

A guide to the standard that helped launch the 4G revolution
23 Jul 2021
Zoom to buy Five9 for $14.7 billion in largest acquisition yet
A call centre agent working from home
mergers and acquisitions

Zoom to buy Five9 for $14.7 billion in largest acquisition yet

The deal, which will see the CCaaS service integrated into Zoom, is the second-biggest tech takeover of 2021
19 Jul 2021
WhatsApp launches multi-device beta with support for end to end encryption
Devices supported by WhatsApp's new multi-device beta
communications

WhatsApp launches multi-device beta with support for end to end encryption

An infrastructure change means up to four devices can be attached to a single account without compromising security or privacy, company claims
15 Jul 2021
Treasury wiped data from over 100 gov-issued smartphones in 2020
A mobile phone going through a hard reset
business communications

Treasury wiped data from over 100 gov-issued smartphones in 2020

The department's IT desk reset 117 handsets after users repeatedly entered the wrong pin number
12 Jul 2021
How to make communication frictionless
Woman wearing headset sat at computer
Advertisement Feature

How to make communication frictionless

Turning website visitors into customers is made much easier if you have the right tools in place
8 Jul 2021
Remote workers suffered most mental distress during pandemic, report claims
Someone struggling while working from home
flexible working

Remote workers suffered most mental distress during pandemic, report claims

The report comes as Boris Johnson prepares to lift lockdown restrictions, but there's no clear line on working from home
5 Jul 2021
Slack repositions itself as a 'virtual HQ' for hybrid workers
Slack's app on a smartphone
collaboration

Slack repositions itself as a 'virtual HQ' for hybrid workers

Comms platform introduces three new features to bring spontaneous chat and instant video messaging to businesses
30 Jun 2021
Microsoft Teams will be natively integrated into Windows 11 at launch
The Microsoft Teams integration in Windows 11 taskbar
collaboration

Microsoft Teams will be natively integrated into Windows 11 at launch

The app gets prominent placement on the Start menu while Skype fades further into the background
25 Jun 2021
NSA releases guidance on voice and video communications security
The logo of the National Security Agency in front of the US flag
Voice over Internet Protocol (VoIP)

NSA releases guidance on voice and video communications security

Failure to secure voice and video calls could lead to hackers snooping
18 Jun 2021
Slack will now let you schedule messages up to 120 days in advance
Slack's new schedule send feature
Software

Slack will now let you schedule messages up to 120 days in advance

Users can set specific send times for channels, direct messages and threads
17 Jun 2021
Google to run Firmina subsea cable between US and Argentina
An ethernet cable with fibres in the background
Network & Internet

Google to run Firmina subsea cable between US and Argentina

The tech giant hopes this will help improve Google services for users in South America
10 Jun 2021
Zoom reimagines the desk phone for the hybrid workforce
Zoom's Poly-built desk phone with touch screen
business communications

Zoom reimagines the desk phone for the hybrid workforce

The video conferencing giant has collaborated with Poly and Yealink for collaborative office hardware
10 Jun 2021
Slack reports almost 40% Q1 growth as Salesforce deals nears closure
Slack's logo outside its San Francisco HQ
business communications

Slack reports almost 40% Q1 growth as Salesforce deals nears closure

The comms platform now has 169,000 paid customers
4 Jun 2021
DocuSign acquires ‘smart agreements’ startup Clause
A magnifying glass focusing on the DocuSign logo as seen on its website
mergers and acquisitions

DocuSign acquires ‘smart agreements’ startup Clause

The startup’s technology will neatly complement DocuSign’s scale and distribution network, its founder claims
28 May 2021
Facebook Workplace hits 7 million paid subscribers
Facebook Workplace on a tablet
business communications

Facebook Workplace hits 7 million paid subscribers

The social network's enterprise comms platform still lags behind the likes of Microsoft Teams and Slack
5 May 2021
Sony inks integration deal with chat app Discord
The Discord application displayed on a laptop
mergers and acquisitions

Sony inks integration deal with chat app Discord

The partnership follows rumours of a collapsed takeover deal with Microsoft
4 May 2021