Best free online survey tools

Need to take a quick snapshot of customer opinion? Barry Collins rates three online survey services

Whether you're seeking customers' views on new products, comments on a new website design, or merely input from staff on venues for the company's Christmas party, online surveys can provide you with valuable, near-instant feedback.

There are several survey tools including a couple of those on test here that will charge your business hundreds of pounds per year, but what can you get for free? In this round-up, we've tested the free options from three of the leading online survey providers, to show you exactly what you can and can't do without signing up for a subscription. For many businesses, these free tools may provide all they need.

One word of warning: take great care if you're planning to collect customers' personal data with such online survey tools. Businesses have a legal responsibility to safeguard customers' data, and you will need to ensure that such tools comply with your data policy and are adequately secured (i.e. with strong passwords) before even attempting to collect data such as email addresses, telephone numbers etc.

Turn the page for our take on three of the services out there - Google Forms, KwikSurveys and SurveyMonkey

Featured Resources

2,000 days: the CIO's world in 2025

What the role of the CIO will look like in five years time

Download now

The workers' experience report

How technology can spark motivation, enhance productivity and strengthen security

Download now

6 best practices for escaping ransomware

A complete guide to tackling ransomware attacks

Download now

The IT roadmap from modernisation to innovation with consistent hybrid cloud

A guide to a modern, cloud-enabled IT infrastructure

Download now

Most Popular

Visit/policy-legislation/data-governance/354496/brexit-security-talks-under-threat-after-uk-accused-of
data governance

Brexit security talks under threat after UK accused of illegally copying Schengen data

10 Jan 2020
Visit/security/cyber-security/354468/if-not-passwords-then-what
cyber security

If not passwords then what?

8 Jan 2020
Visit/policy-legislation/31772/gdpr-and-brexit-how-will-one-affect-the-other
Policy & legislation

GDPR and Brexit: How will one affect the other?

9 Jan 2020
Visit/web-browser/30394/what-is-http-error-503-and-how-do-you-fix-it
web browser

What is HTTP error 503 and how do you fix it?

7 Jan 2020