Business operations

CRM software can be transformative, but employees need the resources to get the best out of it

The famous silicon valley pair will remain board members with Sundar Pichai now CEO of both Google and Alphabet

Reports suggest the company is no longer reliant on American hardware to produce its devices

Why do so many businesses prefer the postbox to the inbox?

Twitter is freeing up dormant accounts, with hugely valuable handles available to the fastest fingers

Ride-hailing company has just 21 days to appeal the decision

Businesses that rely on the service must develop and execute a migration strategy by the cut-off date

One solicitor, one futurist and one adtech specialist join forces to answer two questions that will rumble through the next decade

Deepfakes and misleading information will be explicitly banned, while ad targeting will be restricted

Organisations will be able to better understand customers and, in turn, personalise and enhance their experiences, according to Salesforce

Jimmy Wales has high hopes for WT:Social, but it's going to take a miracle for it to work

CEO Evan Spiegel encourages political participation without misinformation