Business operations

iPhone 12 production falls by 50% in India due to COVID
The Apple logo on the front of a glass store in Ireland
Business operations

iPhone 12 production falls by 50% in India due to COVID

Over half of the workforce at a Foxconn facility in the south of the country are reportedly ill
11 May 2021
How the enterprise can embrace hybrid cloud
Businessman sits on a cloud while working on a laptop
hybrid cloud

How the enterprise can embrace hybrid cloud

Hybrid cloud has a lot to offer organisations of all sizes, but enterprises in particular stand to gain so much
10 May 2021
NHS Digital accused of conflict of interest over Accenture contracts
The Accenture sign on a mirrored block
Business operations

NHS Digital accused of conflict of interest over Accenture contracts

CHPI think tank cites concerns around board members that own shares in the consultancy firm
10 May 2021
ACCC takes “unusual” step of seeking to assist in Epic vs Apple lawsuit
An image of the Apple App Store logo on a mobile screen
Policy & legislation

ACCC takes “unusual” step of seeking to assist in Epic vs Apple lawsuit

The watchdog wants to provide its public policy views in favour of Australian competition law disputes being determined by the country’s courts
10 May 2021
NICE launches agile call recording solution for contact centers
Call center employees on their headsets in front of computers
artificial intelligence (AI)

NICE launches agile call recording solution for contact centers

The AI-based recording solution can be deployed both on-premises and in the cloud
7 May 2021
Salesforce wins Disney Studios contract to overhaul digital workflows
A smartphone with Disney+ and popcorn
customer relationship management (CRM)

Salesforce wins Disney Studios contract to overhaul digital workflows

Disney's StudioLAB will use the CRM giant's technology to improve content workflows and inform decision making
7 May 2021
How to build a VoIP system on a budget
A graphic of a laptop, desktop, tablet and smartphone all showing an incoming VoIP call
Voice over Internet Protocol (VoIP)

How to build a VoIP system on a budget

Small businesses are often wary of investing in big infrastructure projects, but switching to VoIP can be affordable and easy
6 May 2021
My journey from Mumbai to Mars
Mars mini chocolates in a bowl
Careers & training

My journey from Mumbai to Mars

Dr Anjali Subburaj, digital commerce chief architect at Mars, speaks to IT Pro 20/20 about standing firm in what can be an intimidating industry
6 May 2021
KPMG offers staff 'four-day fortnight' in hybrid work plans
A KPMG office building
flexible working

KPMG offers staff 'four-day fortnight' in hybrid work plans

Professional services firm has based its plans on employee feedback
6 May 2021
Indro Mukerjee appointed as new Innovate UK CEO
Indro Mukerjee, new CEO of Innovate UK
business management

Indro Mukerjee appointed as new Innovate UK CEO

Former Watchstone CEO will take the reins to help develop the UK’s innovation capability
5 May 2021
Facebook Workplace hits 7 million paid subscribers
Facebook Workplace on a tablet
business communications

Facebook Workplace hits 7 million paid subscribers

The social network's enterprise comms platform still lags behind the likes of Microsoft Teams and Slack
5 May 2021
IT Pro 20/20: Understanding our complicated relationship with AI
IT Pro 20/20: Understanding our complicated relationship with AI
artificial intelligence (AI)

IT Pro 20/20: Understanding our complicated relationship with AI

The 16th issue of IT Pro 20/20 looks at the very human problems associated with artificial intelligence
4 May 2021
Transforming business operations with AI, IoT data, and edge computing
Transforming business operations with AI, IoT data, and edge computingwhitepaper
Whitepaper

Transforming business operations with AI, IoT data, and edge computing

A Pathfinder report on the ROI of AI, IoT, and edge computing
4 May 2021
Sony inks integration deal with chat app Discord
The Discord application displayed on a laptop
mergers and acquisitions

Sony inks integration deal with chat app Discord

The partnership follows rumours of a collapsed takeover deal with Microsoft
4 May 2021
Basecamp loses a third of its staff over internal freedom of speech row
Basecamp screen on  smartphone
Policy & legislation

Basecamp loses a third of its staff over internal freedom of speech row

Many senior staffers quit after founders ban political discussions on the work platform
3 May 2021
What is Section 230 and why does it matter?
Section 230 on a flag under a microscope
Policy & legislation

What is Section 230 and why does it matter?

Revoking the law could have unpredictable and far-reaching consequences
30 Apr 2021
The complete guide to changing your phone system provider
How to change your phone system provider - whitepaper from Aircallwhitepaper
Whitepaper

The complete guide to changing your phone system provider

Optimise your phone system for better business results
30 Apr 2021
The seven best IT interview questions for finding the right candidate
Female candidate being interviewed for a new role
Careers & training

The seven best IT interview questions for finding the right candidate

These IT interview questions will help you narrow your search for that elusive perfect hire
29 Apr 2021
Why aren’t women heading more tech startups?
The Business Briefing Issue 49 - Why aren't more women heading tech startups? - IT Prowhitepaper
Business strategy

Why aren’t women heading more tech startups?

Sample our exclusive Business Briefing content
29 Apr 2021
Uncovering the hidden costs of cloud migration
A dollar sign attached to balloons floats against a sky with clouds
cloud computing

Uncovering the hidden costs of cloud migration

The benefits of the cloud are in danger of being outweighed by an assortment of hidden costs
29 Apr 2021
How to write an executive summary that wows the right people
An executive gives a presentation to a board meeting
Business

How to write an executive summary that wows the right people

Get the funding or approval you need with a stellar executive summary
28 Apr 2021
Huawei blames Q1 revenue drop on Honor sale
A Huawei smartphone on sale inside a store
Business operations

Huawei blames Q1 revenue drop on Honor sale

Rotating chairman Eruc Xu described 2021 as “another challenging year” for Huawei
28 Apr 2021
Google and Microsoft profits surge as cloud demand continues
The Microsoft logo displayed on a building
Business operations

Google and Microsoft profits surge as cloud demand continues

Google Cloud and Microsoft Azure report impressive growth as digital adoption continues to accelerate
28 Apr 2021