sales & CRM
Microsoft Viva Sales aims to take the busy work out of CRM
Microsoft Viva Sales aims to take the busy work out of CRM
The AI-powered platform aims to give sellers easier access to customer information from across the business
16 Jun 2022
Netsuite integration checklist
Netsuite integration checklist
Understand your integration needs
18 May 2022
Salesforce integration checklist
Salesforce integration checklist
A tool to help you plan and manage any Salesforce integration project
18 May 2022
Salesforce acquires financial comms specialist for Slack
Salesforce acquires financial comms specialist for Slack
Troop.ai is to be incorporated into Slack to aid customer-facing sales teams
10 May 2022
What is CRM documentation?
What is CRM documentation?
CRM software can be transformative, but employees need the resources to get the best out of it
1 Oct 2021
Oracle Fusion Marketing automates lead generation
Oracle Fusion Marketing automates lead generation
The AI-powered platform automates campaign configuration across touchpoints
20 Sep 2021
Yext’s AI Search solution now available on Salesforce AppExchange
Yext’s AI Search solution now available on Salesforce AppExchange
Yext AI adds natural language search support across Salesforce Service Cloud
19 Aug 2021
What is a GTM strategy?
What is a GTM strategy?
We explain what a go to market strategy is and why it's a business imperative
16 Aug 2021
Salesforce enhances cloud-based health care offering
Salesforce enhances cloud-based health care offering
Remote patient management and medication tracking among new services
9 Aug 2021
Five tech challenges facing retailers today
Five tech challenges facing retailers today
Rising to the challenges of the new retail age
28 Jul 2021
Over two-thirds of B2B sellers plan to adopt self-service tools
Over two-thirds of B2B sellers plan to adopt self-service tools
How B2B e-commerce has grown rapidly during the pandemic and how sellers are adapting to digital processes
12 Jul 2021
B2B under quarantine
B2B under quarantine
Key B2C e-commerce features B2B need to adopt to survive
6 Jul 2021
Must-haves for your next e-commerce platform
Must-haves for your next e-commerce platform
Five capabilities needed to win in tomorrow’s digital marketplace
6 Jul 2021
Top obstacles and business strategies for digital sellers
Top obstacles and business strategies for digital sellers
This survey reveals both challenges and emerging opportunities in 2021
6 Jul 2021
AWS and Salesforce launch integration partnership
AWS and Salesforce launch integration partnership
Salesforce developers will be able to consume AWS services natively
23 Jun 2021
Salesforce adds low-code dev tools to its platform
Salesforce adds low-code dev tools to its platform
New feature should enable anyone to create apps
23 Jun 2021
Salesforce wins Disney Studios contract to overhaul digital workflows
Salesforce wins Disney Studios contract to overhaul digital workflows
Disney's StudioLAB will use the CRM giant's technology to improve content workflows and inform decision making
7 May 2021
How MSPs build outperforming sales teams
How MSPs build outperforming sales teams
The definitive guide to sales
9 Apr 2021
IBM buys Salesforce consultancy firm 7Summits
IBM buys Salesforce consultancy firm 7Summits
The company says the deal will bring added support for clients' digital transformation projects through hybrid cloud and AI
12 Jan 2021
BQE launches cloud-native CRM for professional services firms
BQE launches cloud-native CRM for professional services firms
CORE CRM is a cloud-native platform that users can securely access from anywhere and at any time
11 Nov 2020
Sabre develops smart, scalable retail engine for travel industry
Sabre develops smart, scalable retail engine for travel industry
The retail engine will use proprietary Sabre Travel AI technology
4 Nov 2020
Samsung capitalises on Huawei downturn as profits surge
Samsung capitalises on Huawei downturn as profits surge
The South Korean tech giant managed to rake in record-breaking revenues in Q2
29 Oct 2020
Microsoft makes CRM a "priority" in bid to challenge Salesforce
Microsoft makes CRM a "priority" in bid to challenge Salesforce
The tech giant is reportedly pushing sales teams to talks about Dynamics 365 cloud software with customers
21 Oct 2020