sales & CRM
What is CRM documentation?
What is CRM documentation?
CRM software can be transformative, but employees need the resources to get the best out of it
22 Jan 2021
IBM buys Salesforce consultancy firm 7Summits
IBM buys Salesforce consultancy firm 7Summits
The company says the deal will bring added support for clients' digital transformation projects through hybrid cloud and AI
12 Jan 2021
BQE launches cloud-native CRM for professional services firms
BQE launches cloud-native CRM for professional services firms
CORE CRM is a cloud-native platform that users can securely access from anywhere and at any time
11 Nov 2020
Sabre develops smart, scalable retail engine for travel industry
Sabre develops smart, scalable retail engine for travel industry
The retail engine will use proprietary Sabre Travel AI technology
4 Nov 2020
Samsung capitalises on Huawei downturn as profits surge
Samsung capitalises on Huawei downturn as profits surge
The South Korean tech giant managed to rake in record-breaking revenues in Q2
29 Oct 2020
Microsoft makes CRM a "priority" in bid to challenge Salesforce
Microsoft makes CRM a "priority" in bid to challenge Salesforce
The tech giant is reportedly pushing sales teams to talks about Dynamics 365 cloud software with customers
21 Oct 2020
Twilio acquires CRM startup Segment for £2.45 billion
Twilio acquires CRM startup Segment for £2.45 billion
The company says the deal will help it to achieve its vision of becoming the world’s leading customer engagement platform
12 Oct 2020
Salesforce aims to help manage coronavirus vaccine demand
Salesforce aims to help manage coronavirus vaccine demand
New Work.com solution will streamline vaccine administration, outreach, inventory and more
29 Sep 2020
Salesforce posts 29% year-over-year revenue increase in Q2
Salesforce posts 29% year-over-year revenue increase in Q2
Salesforce reports $5.15 billion in Q2 sales, surpassing analysts expectations
26 Aug 2020
The State of Salesforce 2020
The State of Salesforce 2020
Your guide to getting the most from Salesforce
7 Aug 2020
Fast, flexible and compliant e-signatures for global businesses
Fast, flexible and compliant e-signatures for global businesses
Be at the forefront of digital transformation with electronic signatures
6 Aug 2020
Salesforce augments its Marketing Cloud suite with new automation tools
Salesforce augments its Marketing Cloud suite with new automation tools
The company is starting to reap the rewards of a string of high profile acquisitions
17 Jul 2020
Salesforce Anywhere streamlines remote work
Salesforce Anywhere streamlines remote work
Cloud-based service helps companies navigate a work-from-anywhere world
25 Jun 2020
What’s next for e-commerce?
What’s next for e-commerce?
Social media, mobile, e-payments, virtual sales forces, niche businesses and analytics are all converging to change how we shop
31 Mar 2020
IT spending forecasts looking grim amid coronavirus scare
IT spending forecasts looking grim amid coronavirus scare
Coronavirus projected to cut IT spending by $200 billion in 2020, but mass migration to the cloud could save it
12 Mar 2020
Salesforce co-chief Keith Block steps down
Salesforce co-chief Keith Block steps down
No official reason has been given, although Block will stay on as an advisor with Salesforce for another year
26 Feb 2020
Modernise and transform your sales organisation
Modernise and transform your sales organisation
Learn how a modernised sales process can drive your business
6 Feb 2020
CRMs listed as top technology priority for growing SMBs
CRMs listed as top technology priority for growing SMBs
CRM investment drives the wider success roles of sales and customer experience
17 Jan 2020
The definitive guide to backup for Salesforce
The definitive guide to backup for Salesforce
How to identify an effective solution for keeping your data safe
15 Nov 2019