Panel Profile: Oxfam International CIO Michael Duggan

We get face-to-face with one of the IT Pro Panellists

We get face-to-face with one of the IT Pro Panellists

Welcome to the IT Pro Panel Profile, where we talk to the CIOs, experts and IT leaders that make up the IT Pro Panel, and discover their top tech, pet peeves and IT inspirations.

Coordinating the IT for one organisation can be more than enough of a challenge for many CIOs - so imagine having to do it for twenty. That’s the challenge faced by Michael Duggan, global CIO for Oxfam International. Oxfam as a whole is made up of 20 independent organisations, with Oxfam International acting as a governing body to coordinate strategy.

The reliability of Oxfam’s IT is more critical than most organisations, as lives often depend of the ability of its members to effectively collaborate and share information. Combine that with working environments that are often hostile, inhospitable and poorly-connected, and you have a very challenging environment for any CIO. 

What’s the best way to address such a problem? Well, if you ask Duggan, the answer is by moving to the cloud. A big advocate of the transformative power of SaaS, Duggan has used the cloud to transform how Oxfam operates.

Michael Duggan

Global CIO - Oxfam International

Describe your role in 20 words or fewer. 

Global CIO tasked with consolidating and transforming our enterprise capability and supporting the organisation’s transition to new digital operating models.

What was your first computer? 

I started out on an Amstrad CPC 464 - the very first home computer that Amstrad made.

What do you like most about working in IT? 

I love the constant change and new innovations that are part of this industry.

If you could magically get rid of one piece of technology forever, what would it be, and why?

I’d ditch thick clients with builds (like Windows and macOS), which are a huge drain on resources to maintain. I’d prefer shifting to employee owned digital devices with IT moving up a layer.

What future tech innovations are you most excited about? 

I’m really excited about virtual reality - I think we’re really underestimating its potential impact.

Who’s your biggest inspiration in the world of tech? 

Lou Gerstner, IBM’s CEO during the 1990’s. IBM was in a tricky spot, but he managed to get an elephant to dance.

If you're a senior IT decision-maker and you'd like to apply to be part of the IT Pro Panel, please email panel@itpro.co.uk

Featured Resources

Consumer choice and the payment experience

A software provider's guide to getting, growing, and keeping customers

Download now

Prevent fraud and phishing attacks with DMARC

How to use domain-based message authentication, reporting, and conformance for email security

Download now

Business in the new economy landscape

How we coped with 2020 and looking ahead to a brighter 2021

Download now

How to increase cyber resilience within your organisation

Cyber resilience for dummies

Download now

Most Popular

How to find RAM speed, size and type
Laptops

How to find RAM speed, size and type

16 Jun 2021
Q&A: Enabling transformation
Sponsored

Q&A: Enabling transformation

10 Jun 2021
What is HTTP error 400 and how do you fix it?
Network & Internet

What is HTTP error 400 and how do you fix it?

16 Jun 2021