Gap in cloud skills doubles in three years

As the breadth of cloud options grow, more and more businesses are turning to managed service providers to meet demand

Man in the clouds

90% of organisations have reported a lack of skills in multiple cloud disciplines and that the deficit has doubled over the last three years.

The lack of public cloud platform expertise is also driving organisations towards managed service providers.

While cloud computing has accelerated digital transformation, forcing companies to invest more in IT teams and systems, it's also created more niche and specialist jobs and functions.

This has resulted in a widening gap where certain cloud roles are not being filled simply because not enough people have the skills for it, according to a report from 451 research.

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'Demystifying cloud transformation: Where enterprises should start' is a pathfinder paper, commissioned by Dell's Virtustream.

"While enterprise companies are astutely aware of the breadth of cloud options available to them today, they are looking to cloud managed services partners to bridge their own in-house skills and resources gaps, and for access to their deep expertise across cloud assessment, planning, migration and domain experience," says Melanie Posey, research VP and GM for 451 Research's Voice of the Enterprise.

According to the report, skills shortages in areas related to the cloud are in platform expertise, DevOps, cloud architecture and security. These were seen as challenges to both cloud transformation and adoption as businesses struggled to find skills and resources in-house.

As such, businesses are increasingly looking for outside expertise where managed service providers are filling that gap. Rather than attempting to find and match employees to specific operations within public and private clouds so that they work in a holistic manner, businesses are favouring third-party support to manage the entire lifecycle of their migration and digital transformation.

Nearly two-thirds of organisations that currently use cloud also use some type of managed service, with 71% of respondents suggesting that managed services will be a better use of their money in the future.

What's more, a strong majority said that managed services free internal IT staff from mundane chores, enabling them to focus on more productive and strategic activities in IT generally.

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