The human experience of IT service management
Putting people first in your digital transformation

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Digital transformation doesn't just involve new technologies. People drive the change and play a critical role in creating business resilience and incredible customer experiences.
Without the IT technology to support employees in their roles, enabling them to work efficiently and seamlessly - despite the disruptions of today's workplace - the success of an organisation's digitisation could fall apart.
Download this eBook and learn how to embrace human-centred IT service management for success.