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Small & Medium Business Trends Report

Insights from 2,000+ business owners and leaders worldwide

whitepaper
Salesforce logo

Small and medium-sized businesses (SMBs) around the world are major drivers of today’s economic growth. Their leaders are hard-working, passionate entrepreneurs who face unique challenges, which change and evolve as their businesses grow.

This whitepaper has analysed responses from 2,000+ SMB owners and leaders to determine: 

  • Leaders’ motivations, challenges and goals .
  • How demographics shape the SMB experience.
  • The role of technology in satisfying customer expectations. 

Download it now for an overview of the major trends. 

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