Samsung unveils new Samsung One partner programme

Samsung booth at Mobile World Congress 2019
(Image credit: Shutterstock)

Samsung has announced a new partner programme Samsung One, which the tech giant hopes will help to support consistent and accelerated growth for businesses.

Available via an instant-access mobile app, the initiative bundles together sales enablement assets, training, product information, news, incentives, and rewards to make it easier to connect with customers.

Samsung said the programme reflects its commitment to maximising partner engagement, as well as supporting and rewarding exceptional partner performance.

“We are delighted to be able to introduce the Samsung One Partner Programme,” commented Joe Walsh, director of B2B at Samsung UK & Ireland. “There is no doubt that this year’s unpredictable events have driven a need to be more connected, collaborate seamlessly, and empower our people, wherever they are.

“By launching this programme, we acknowledge that mobility and on-demand learning have become more vital than ever before.”

At its core, Samsung One is built around five key pillars, which have been designed to provide partners with a host of beneficial tools to fuel their business growth. These consist of Commercial, a mobile app, B2B Training, Incentives, as well as the firm’s Champion Programme for businesses to share knowledge and progress as a network.

The programme includes a four-tier certification level – Registered, Authorised, Advanced and Elite – which has been structured to help ensure businesses receive the necessary tools for their goals. While commercial, marketing and training benefits vary between tiers, every partner has access to Samsung’s Service benefits – including Business Services Centre telephone support – regardless of certification, the firm said.

Access to B2B training is also available via the app or web browser and covers key topics to help enable improved sales performance – including deep dives into: Why Samsung for Business, Devices, Ecosystem, Enterprise Edition, Rugged Range, Samsung Knox, as well as Solutions & Partnerships.

There’s also a host of rewards and incentives for partners, including the Samsung Rewards always-on credit card loyalty scheme, training incentives and prizes for partners that hit certain goals.

“With Samsung One, we bring a series of excellent support tools together to enable our partners to enable our partners and their customers to deliver consistent and accelerated growth,” Walsh added. “This represents our commitment to enhance our partners’ mobility strategy in business through education, motivation, communication and incentivisation.

“We strongly believe it will change the way we work with our partners and look forward to seeing what we can achieve together.”

Samsung says there are now 12,000 salespeople across the UK selling Samsung technology to business customers.

Daniel Todd

Dan is a freelance writer and regular contributor to ChannelPro, covering the latest news stories across the IT, technology, and channel landscapes. Topics regularly cover cloud technologies, cyber security, software and operating system guides, and the latest mergers and acquisitions.

A journalism graduate from Leeds Beckett University, he combines a passion for the written word with a keen interest in the latest technology and its influence in an increasingly connected world.

He started writing for ChannelPro back in 2016, focusing on a mixture of news and technology guides, before becoming a regular contributor to ITPro. Elsewhere, he has previously written news and features across a range of other topics, including sport, music, and general news.