call centres

With the future of offices in question, now is the time to think about boosting customer service with advanced call centre features

A cloud VoIP service that sets the standard for ease of use, features, flexibility and affordability

The TV and broadband company hopes to improve the customer experience for 22 million subscribers across Europe

Annual growth only 2.8%, down from an expected 5%, says market analyst TrendForce

Customers running small businesses were unable to withdraw funds