call centres

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Advertisement Feature

Creating a call centre wherever employees are based

With the future of offices in question, now is the time to think about boosting customer service with advanced call centre features

17 Aug 2020

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Voice over Internet Protocol (VoIP)

A cloud VoIP service that sets the standard for ease of use, features, flexibility and affordability

18 Feb 2019

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Cloud

Google can now use artificial intelligence to make phone calls on your behalf, but is it clever or alarming?

9 Aug 2018

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Business operations

The TV and broadband company hopes to improve the customer experience for 22 million subscribers across Europe

26 Jun 2018

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Mobile Phones

Annual growth only 2.8%, down from an expected 5%, says market analyst TrendForce

13 Feb 2018

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IT infrastructure

Customers running small businesses were unable to withdraw funds

8 Feb 2018