IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Ryanair flies away from Microsoft and into AWS cloud

Budget airline goes all-in with the cloud to speed up agility

A line of aircraft waiting to taxi to the runway.

Ryanair is to move almost all its infrastructure to AWS following a successful migration of some of its IT systems.

The budget airline plans to close the vast majority of its data centres over the next three years. It already runs several core production workloads on AWS, such as Ryanair Rooms and Ryanair.com, and is building a company-wide data lake on Amazon S3, using Amazon Kinesis to gain insights from customer and business data.

The airline is also ditching Microsoft SQL Server in favour of Amazon Aurora to run an email marketing campaigns in Europe in a bid to cut down costs in communicating with its 22 million European subscribers.

"We've chosen to work with the world's leading cloud to develop and deliver services that will transform our customers' travel experiences. By rebuilding core applications, converting data into actionable insights, and creating intelligent applications, we are putting the solutions in place to continue our leadership in the travel industry," said Ryanair's CTO, John Hurley.

It is also working with the AWS ML Solutions Lab to create an application that enables the company to automatically detect surges in demand for flight segments and anticipate schedule changes.

"Machine learning is hugely important to our growth, and we're pursuing a variety of AWS machine learning services, including Amazon SageMaker, to enhance customer UI experience and personalise the myRyanair portal for every unique traveller," said Hurley.

"We're currently trialling Amazon Lex to enhance our customer support experience, by intelligently routing customer support requests to the right type of assistance whether that be a customer support representative or an artificial intelligence-driven interaction."

Mike Clayville, vice-president of worldwide commercial sales at AWS, said the airline's plans to move to AWS are much like a lot of other enterprise looking to migrate as many of their existing applications as they can as quickly as possible.

"Because we have the most comprehensive set of cloud services, including our leading machine learning and deep learning services, Ryanair will be able to employ those services to drive greater customer and employee satisfaction. We're excited to help them create first-class experiences on AWS as they continue to use our capabilities and services at an accelerated pace," he said.

Image credit: Ryanair

Featured Resources

Meeting the future of education with confidence

How the switch to digital learning has created an opportunity to meet the needs of every student, always

Free Download

The Total Economic Impact™ of IBM Cloud Pak® for Watson AIOps with Instana

Cost savings and business benefits

Free Download

The business value of the transformative mainframe

Modernising on the mainframe

Free Download

Technology reimagined

Why PCaaS is perfect for modern schools

Free Download

Most Popular

How to boot Windows 11 in Safe Mode
Microsoft Windows

How to boot Windows 11 in Safe Mode

7 Jun 2022
Delivery firm Yodel disrupted by cyber attack
cyber attacks

Delivery firm Yodel disrupted by cyber attack

21 Jun 2022
Attracting and retaining talent through training
Sponsored

Attracting and retaining talent through training

13 Jun 2022