Good network infrastructure key to successful UC projects

Inclusion of voice and video in collaboration makes strong underlying network vital, it is claimed.

IT pros should be wary of embarking on unified communications projects without doing the necessary networking groundwork first.

At an event about the business benefits of UC, jointly hosted by systems integrator Cisilion and networking company Easynet, delegates were warned that poor network infrastructures could derail their UC plans.

How you communicate from a business to consumer standpoint is absolutely transformed.

Tim Mabbatt, sales business development manager at Cisco, told the audience collaboration had been redefined to include voice and video.

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

"Up until two or three years ago, collaboration was very data centric emails, document sharing and that kind of thing, but it [now includes] video and voice. So it is really important, when you develop a collaboration strategy that you consider all those aspects," said Mabbatt.

"Having a comprehensive architecture is really important. Whatever you deliver [in terms of UC software], [you have to make sure] the underlying infrastructure can actually support voice and video. Otherwise, it is like running a Ferrari across a dirt track it is going to feel bumpy and not run very smoothly," he added.

Mabbatt also flagged the importance of the browser in UC deployments.

"We see WebRTC (real time communication) as being a real disruptive technology," said Mabbat. "Effectively what it gives us is the ability to turn any browser into a VI (visual interface) point [and] the expectation is this will have three billion end points by 2016," he said.

"Every browser is suddenly a video end point, so how you actually communicate from a business to consumer standpoint is absolutely transformed."

Featured Resources

Digital Risk Report 2020

A global view into the impact of digital transformation on risk and security management

Download now

6 ways your business could suffer if you don’t backup Office 365

Office 365 makes it easy to lose valuable data regularly, unpredictably, unintentionally, and for good

Download now

Get the best out of your workforce

7 steps to unleashing their true potential with robotic process automation

Download now

8 digital best practices for IT professionals

Don't leave anything to chance when going digital

Download now
Advertisement

Recommended

Visit/business-strategy/collaboration/354660/cisco-webex-will-use-voice-tools-to-exploit-next-frontier-of
collaboration

Cisco WebEx will use voice tools to exploit ‘next frontier’ of data insights

29 Jan 2020
Visit/infrastructure/network-internet/354629/what-to-expect-from-cisco-live-2020
Network & Internet

What to expect from Cisco Live 2020

24 Jan 2020
Visit/software-defined-wide-area-network-sd-wan/33346/what-is-sd-wan
software-defined wide area network (SD-WAN)

What is SD-WAN?

18 Sep 2019
Visit/network-internet/33802/what-to-expect-from-cisco-live-2019
Network & Internet

What to expect from Cisco Live 2019

10 Jun 2019

Most Popular

Visit/mobile/28299/how-to-use-chromecast-without-wi-fi
Mobile

How to use Chromecast without Wi-Fi

5 Feb 2020
Visit/operating-systems/27717/how-to-fix-a-stuck-windows-10-update
operating systems

How to fix a stuck Windows 10 update

12 Feb 2020
Visit/security/34616/the-top-ten-password-cracking-techniques-used-by-hackers
Security

The top ten password-cracking techniques used by hackers

10 Feb 2020
Visit/security/cyber-security/354827/mcafee-researchers-trick-tesla-autopilot-with-a-strip-of-tape
cyber security

McAfee researchers trick Tesla autopilot with a strip of tape

21 Feb 2020