Digital divide: one in ten Brits haven't used web

Office of National Statistics reveals 5.3 million Brits have never been online

Web use

One in ten Brits have never used the internet, according to the latest figures from the Office for National Statistics (ONS). 

The 10.2 per cent of people who had not yet been online is an improvement on the 11.4 per cent recorded last year. 

Most of those on the offline side of the digital divide are older people. Indeed, 99.2 per cent of those aged 16 to 24 used the internet recently, compared to only 38.7 per cent of those over the age of 75. The vast majority of people 44 and under are using the web, the ONS noted. 

Those people 75 and older were the most likely to be "lapsed" users, those who have been online in the past, but not within the last three months. "This suggests that, although more adults aged 75 years and over start using the internet, they are not necessarily continuing to use the internet," the ONS noted. 

Advertisement - Article continues below
Advertisement - Article continues below

Another group left behind by the digital revolution is disabled people, with a quarter saying they still have not used the internet. Disabled people also make up half of lapsed internet users, those who have used it but not for more than three months. 

"While we have seen a notable increase in internet usage across all groups in recent years, many older and disabled people are still not online, with two-thirds of women over 75 having never used the internet," said Pete Lee, assistant deputy director of the expenditure, households and economic indicators division of the ONS.

Featured Resources

Digitally perfecting the supply chain

How new technologies are being leveraged to transform the manufacturing supply chain

Download now

Three keys to maximise application migration and modernisation success

Harness the benefits that modernised applications can offer

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

The 3 approaches of Breach and Attack Simulation technologies

A guide to the nuances of BAS, helping you stay one step ahead of cyber criminals

Download now

Most Popular

operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020
Microsoft Windows

What to do if you're still running Windows 7

14 Jan 2020
web browser

What is HTTP error 503 and how do you fix it?

7 Jan 2020
General Data Protection Regulation (GDPR)

Data protection fines hit £100m during first 18 months of GDPR

20 Jan 2020