Google and Amwell team up to boost telehealth services

Google will buy a $100 million stake in Amwell during its IPO

Amid the coronavirus pandemic, telehealth use has boomed, and Google Cloud and telehealth care provider Amwell have teamed up to help improve patient and clinician telehealth experiences.

They’re looking to make telehealth a better experience through tech that can automate waiting room and checkout procedures; provide automated language translation services; and assist payers and providers in routine tasks, by intelligently triaging cases and reducing clinician burnout.

In this new partnership, both companies will play a huge role. Google will use Amwell as its preferred telehealth provider while Amwell will use Google as its preferred global cloud provider. 

Google Cloud’s artificial intelligence and machine learning tech will aid with intake, inquiries, and triage; natural language and translation services for non-native speakers. G Suite will also play a role, as Google Meet will help improve collaboration among healthcare staff and with their patients. And all of Google’s cloud services will comply with strict HIPAA regulations. 

The companies are targeting underserved populations with this partnership, and they seek to digitally serve seniors and patients with chronic illness in a convenient manner without compromising quality or trust.

On top of offering its cloud services to streamline Amwell’s telehealth offering, Google will also invest $100 million into Amwell. These funds will help Amwell evolve and scale its telehealth portfolio to serve the needs of providers, insurers, and patients within current and new markets. This investment will be at a purchase price equal to the public price during Amwell’s IPO. 

Currently, Amwell offers solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers. It total, it covers over 80 million people worldwide. 

Featured Resources

Next-generation time series: Forecasting for the real world, not the ideal world

Solve time series problems with AI

Free download

The future of productivity

Driving your business forward with Microsoft Office 365

Free download

How to plan for endpoint security against ever-evolving cyber threats

Safeguard your devices, data, and reputation

Free download

A quantitative comparison of UPS monitoring and servicing approaches across edge environments

Effective UPS fleet management

Free download

Recommended

Google and Microsoft smash estimates on strong cloud growth
Cloud

Google and Microsoft smash estimates on strong cloud growth

27 Oct 2021
Iranian hacking group continues to target US citizens
hacking

Iranian hacking group continues to target US citizens

18 Oct 2021
Ennoconn and Google Cloud enter a strategic alliance
Cloud

Ennoconn and Google Cloud enter a strategic alliance

14 Oct 2021
Google Workspace adds Jira and AppSheet integrations
collaboration

Google Workspace adds Jira and AppSheet integrations

13 Oct 2021

Most Popular

Best Linux distros 2021
operating systems

Best Linux distros 2021

11 Oct 2021
Cryptocurrency: Should you invest?
cryptocurrencies

Cryptocurrency: Should you invest?

27 Oct 2021
Apple MacBook Pro 15in vs Dell XPS 15: Clash of the titans
Laptops

Apple MacBook Pro 15in vs Dell XPS 15: Clash of the titans

11 Oct 2021