Slack launches call integrations for Microsoft Teams and Zoom

Support for Cisco, RingCentral and more also announced by the communications platform

Slack on phone

Slack now lets users make calls with Microsoft Teams inside a channel as part of a slew of new integrations added to the service. 

The Microsoft Teams Calls app is currently available in beta and comes just a few days after Slack CEO Stewart Butterfield revealed it was coming during an investor webcast with RBC analyst Alex Zukin. 

Advertisement - Article continues below

Calls on the service can be launched by typing '/teams-calls' directly into any channel on Slack and Teams can also be set as the default conferencing tool on the platform. 

The company also announced new integrations that enable calling phone numbers directly from Slack with Zoom Phone, Cisco Jabber, RingCentral and Dialpad.

"As part of our ongoing work to help our customers navigate this new world of remote work, we're adding Microsoft Teams calls as a video conferencing integration option alongside Zoom, Cisco Webex, Bluejeans and Slack native calls," said Brian Elliott, VP and GM of Slack Platform. 

"Whatever tools you use, wherever you are, and on whatever device, we want them to work seamlessly with Slack. Having all your software at your fingertips can help you stay connected and productive, and in the past month we've seen that our users have nearly tripled the rate at which they integrate their tools in Slack."

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

Teams has the edge currently, largely due to it coming bundled into Office 365, but Slack has become a popular choice for companies that use multiple cloud-based communication platforms. The two companies have recently reported spikes in daily active users during the current COVID-19 pandemic, with Teams reporting 12 million more since the start of March.

Slack has often been used in tandem with other services, particularly video calling software such as Google Hangouts and Zoom. Recently, Microsoft singled Zoom out as a potential business threat because of this. But the new integration suggests a less feisty competition from the two companies.

Since Teams was launched the two have traded blows over user numbers, features and even marketing strategies. In November, Slack accused Microsoft of copying its Adverts, referring to the company as a "boomer". A few months prior, Microsoft banned its employee from using Slack, suggesting it was "not secure".

Featured Resources

The case for a marketing content hub

Transform your digital marketing to deliver customer expectations

Download now

Fast, flexible and compliant e-signatures for global businesses

Be at the forefront of digital transformation with electronic signatures

Download now

Why CEOS should care about the move to SAP S/4HANA

And how they can accelerate business value

Download now

IT faces new security challenges in the wake of COVID-19

Beat the crisis by learning how to secure your network

Download now
Advertisement

Recommended

Visit/software/development/355748/the-it-pro-podcast-microsoft-build-goes-virtual
Development

The IT Pro Podcast: Microsoft Build goes virtual

22 May 2020
Visit/technology/artificial-intelligence-ai/355744/microsoft-in-collaboration-with-openai-unveils-ai
artificial intelligence (AI)

Microsoft, in collaboration with OpenAI, unveils AI supercomputer

21 May 2020
Visit/cloud/cloud-computing/355742/microsoft-launches-public-cloud-service-for-health-care
cloud computing

Microsoft launches public cloud service for health care

21 May 2020
Visit/software/microsoft-office/355740/microsoft-announces-lists-a-new-app-for-teams-sharepoint-and
Microsoft Office

Microsoft announces Lists, a new app for Teams, SharePoint and Outlook

21 May 2020

Most Popular

Visit/security/34616/the-top-ten-password-cracking-techniques-used-by-hackers
Security

The top ten password-cracking techniques used by hackers

5 May 2020
Visit/mobile/5g/355712/nokia-5g-speed-record
5G

Nokia breaks 5G record with speeds nearing 5Gbps

20 May 2020
Visit/cloud/cloud-computing/355742/microsoft-launches-public-cloud-service-for-health-care
cloud computing

Microsoft launches public cloud service for health care

21 May 2020