Microsoft unveils new Teams features in September update

Lucidchart integration, chat and meetings have all been updated, but one much anticipated extra is still missing

The Microsoft Teams app used on a smartphone

Microsoft has made several updates to its flagship Teams collaboration platform, including new third-party software integrations and improvements to calls and meetings.

A common complaint about enterprise collaboration and chat platforms such as Slack, Facebook Workplace and others - is that they can be disruptive to workflow, with instant messaging fostering a feeling that users are obliged to provide an instant reply.

Microsoft seems to have taken this issue onboard with the September Teams update.

In a blog post, the company debuted selective muting for channels. Users can mute specific conversations within a given channel if they need to concentrate, with the ability to turn notifications back on when they're ready. Similarly, if they've hidden or muted a channel, they can opt to receive notifications from a particular conversation in it without reactivating the entire thing.

Advertisement - Article continues below
Advertisement - Article continues below

There's also new activity filters in Chat. For example, a user can search for a colleague's name and they will be presented with every group and meeting they have in common, as well as one-to-one chats. They can then add additional filters, such as unread messages only. The same type of filtering can also be applied to group chats and the teams list.

There are also several new features in calling and meetings. Users can now send incoming calls directly to Cloud Voicemail, and also make calls through Chrome if they're using Teams on the web rather than through the app.

There's also the ability to start a meeting instantly, rather than schedule it ahead of time, and a lightweight 'meeting join' capability for people using Internet Explorer, Safari and Firefox.

There's good news for Lucidchart users too, with the data visualisation company's app now supporting messaging extensions, link unfurling and collaboration permissions in Teams. This builds upon last year's release of a Lucidchart app that made document editing and sharing possible within Teams. More details on the enhancements can be found on the Microsoft Teams blog.

Notable by its absence, however, is cross channel posting. This was teased in July, with the promise it would be "coming soon", however it seems that soon is not yet now.

Featured Resources

Digitally perfecting the supply chain

How new technologies are being leveraged to transform the manufacturing supply chain

Download now

Three keys to maximise application migration and modernisation success

Harness the benefits that modernised applications can offer

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

The 3 approaches of Breach and Attack Simulation technologies

A guide to the nuances of BAS, helping you stay one step ahead of cyber criminals

Download now


cloud computing

Microsoft has an edge on AWS, according to IT executives

8 Jan 2020

The IT Pro Products of the Year 2019: All the year’s best hardware

24 Dec 2019

Microsoft Surface Laptop 3 13in review: Almost the perfect laptop

6 Dec 2019

Microsoft Surface Laptop 3 15in review: Ryzen falls

4 Dec 2019

Most Popular

public sector

UK gov launches £300,000 SEN EdTech initiative

22 Jan 2020
operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020
mergers and acquisitions

Xerox to nominate directors to HP's board – reports

22 Jan 2020
web browser

What is HTTP error 503 and how do you fix it?

7 Jan 2020