Leading web domain registrars suffer data breach

Account information with web.com, Network Solutions and register.com were accessed by cyber criminals

Data breach

A host of major domain name sites owned by the web.com brand have asked users to reset their passwords after discovering a breach dating back to August 2019.

Cyber criminals accessed the contact details, including names and addresses, of current and former account holders with web.com as well as its subsidiaries Network Solutions and register.com. No credit card information was compromised, according to a company statement, however, because this data is encrypted.

Unauthorised third-party access was only determined on 16 October, and the company says it took immediate steps to stop the intrusion. The domain name registrar then approached a cyber security firm to probe the scope of the incident, before informing the relevant authorities.

"Our investigation indicates that account information for current and former Web.com customers may have been accessed," the web.com statement said.

"This information includes contact details such as name, address, phone numbers, email address and information about the services that we offer to a given account holder.

"We store credit card numbers in a PCI (Payment Card Industry) compliant encryption standard and do not believe your credit card information is vulnerable as a specific result of this incident."

Network Solutions is ranked as the fifth most widely-used domain name registrar in the world, according to domianstate.com, with almost seven million users, while register.com ranks 17th with 1.8 million users.

Web.com's statement did not disclose the number of users affected, although other reports including that published by CISO Mag suggests the hack affected users in the order of 22 million users across all three platforms.

Users are being told they don't need to take any additional steps beyond resetting their passwords the next time they log in to their accounts.

Web.com has also recommended that users regularly change their passwords as well as use a different password for each website they are registered with.

Featured Resources

Choosing a collaboration platform

Eight questions every IT leader should ask

Download now

Performance benchmark: PostgreSQL/ MongoDB

Helping developers choose a database

Download now

Customer service vs. customer experience

Three-step guide to modern customer experience

Download now

Taking a proactive approach to cyber security

A complete guide to penetration testing

Download now

Recommended

Geico data breach leads to stolen driver’s license numbers
data breaches

Geico data breach leads to stolen driver’s license numbers

21 Apr 2021
UK’s IoT security regulation will also include smartphones
Internet of Things (IoT)

UK’s IoT security regulation will also include smartphones

21 Apr 2021
eBay, Apple, Microsoft, Facebook, and Google were phishers’ top targets in 2020
phishing

eBay, Apple, Microsoft, Facebook, and Google were phishers’ top targets in 2020

20 Apr 2021
HackBoss malware is using Telegram to steal cryptocurrency from other hackers
cryptocurrencies

HackBoss malware is using Telegram to steal cryptocurrency from other hackers

16 Apr 2021

Most Popular

Microsoft is submerging servers in boiling liquid to prevent Teams outages
data centres

Microsoft is submerging servers in boiling liquid to prevent Teams outages

7 Apr 2021
How to find RAM speed, size and type
Laptops

How to find RAM speed, size and type

8 Apr 2021
REvil threatens to release Apple’s hardware schematics
ransomware

REvil threatens to release Apple’s hardware schematics

21 Apr 2021