SAP and Qualtrics debut Concur Experience Optimizer for hybrid workplaces

New solution leverages employee sentiment to redesign travel and expense programs

Blue SAP sign

SAP and Qualtrics have joined forces to streamline travel and expense management in hybrid workplaces.

Dubbed Concur Experience Optimizer, the jointly developed solution combines Qualtrics’ employee experience management platform with SAP’s Concur data.

Organizations can also capitalize on the expertise of SAP Concur Experience Management consultants, included within the platform, to implement continuous employee feedback loops.

“Our research shows that demand for business travel is returning to pre-pandemic levels, but getting the employee experience right is more nuanced and complicated than ever before,” said Jay Choi, chief product officer at Qualtrics. 

Choi added, “It’s critical for organizations to understand how employees feel about the new world of travel and use that experience data to meet their evolving health and safety needs.”

Concur Experience Optimizer offers critical insights into employee buying decisions and organizational spending patterns, allowing early detection of potential saving opportunities and better coordination of policies and processes.

Businesses can also track employee sentiment with science-backed feedback templates and analyze the results with simple, intuitive dashboards that correlate sentiment with operational data metrics.

Related Resource

Seven tips to prepare for your return-to-office

How business leaders can maintain comms with employees

man holding book in front of book shelf with 'untangle work' across his pictureFree download

Additionally, the platform aids organizations in identifying risk factors in employee programs, preventing non-compliant and potentially fraudulent expenses.

“People are a company’s greatest asset, and it’s no secret that retaining employees has become even more critical,” said Mike Koetting, area lead of SAP Concur solution at SAP. 

“A company’s travel and expense programs can directly impact an employee’s experience. Concur Experience Optimizer helps organizations understand the reasons behind employee behavior so they can make adjustments that are in line with both employee sentiment and business objectives.”

Featured Resources

2021 Thales cloud security study

The challenges of cloud data protection and access management in a hybrid and multi cloud world

Free download

IDC agility assessment

The competitive advantage in adaptability

Free Download

Digital transformation insights from CIOs for CIOs

Transformation pilotes, co-pilots, and engineers

Free download

What ITDMs did next - and what they should be doing now

Enable continued collaboration and communication for hybrid workers

Recommended

AWS wins Adidas contract to host its SAP workloads
Amazon Web Services (AWS)

AWS wins Adidas contract to host its SAP workloads

22 Nov 2021
SAP's new product sustainability tracker helps keep your carbon footprint in check
product lifecycle management (PLM)

SAP's new product sustainability tracker helps keep your carbon footprint in check

17 Sep 2021
SAP to launch UK cloud service as part of £200 million investment
cloud computing

SAP to launch UK cloud service as part of £200 million investment

20 Jul 2021
Can you benefit from running your SAP HANA platform on IBM Power Systems?
Whitepaper

Can you benefit from running your SAP HANA platform on IBM Power Systems?

2 Feb 2021

Most Popular

What should you really be asking about your remote access software?
Sponsored

What should you really be asking about your remote access software?

17 Nov 2021
What are the pros and cons of AI?
machine learning

What are the pros and cons of AI?

30 Nov 2021
What is single sign-on (SSO)?
single sign-on (SSO)

What is single sign-on (SSO)?

2 Dec 2021