Orange confirms details of 1.3 million customers were stolen

French telco giant warns of follow-up phishing attacks

Orange logo

Orange has warned people to be on their guard against phishing attacks after the personal details of 1.3 million of its customers were stolen by the hackers.

The French telecommunications group has confirmed the breach resulted in the victims' names, telephone numbers, birth dates and email addresses being compromised. The attack took place last month and was originally detected on 18 April, it added.

However, Orange has stressed that no credit card information or payment details were lifted during the breach.

Hackers are believed to have gained access to the platform Orange uses to distribute promotional emails and text messages to customers in France to carry out the data theft.

As a result, the company has notified those affected, warning them to be on their guard against follow-up, phishing emails that might attempt to extort further sensitive information from them.

"All necessary actions have been implemented to correct the relevant technical dysfunctions and to prevent any new illegitimate access to this data," the company said, in a statement to the Financial Times.

"To ensure full transparency on this issue, we have informed everyone concerned.

"In a highly-sensitive global context concerning such issues, Orange continues its efforts to limit such security risks," it added.

The breach marks the second time in three months Orange has found itself at the centre of a data theft incident, after the personal details of 800,000 of its customers were stolen in January.

Featured Resources

Defeating ransomware with unified security from WatchGuard

How SMBs can defend against the onslaught of ransomware attacks

Free download

The IT expert’s guide to AI and content management

How artificial intelligence and machine learning could be critical to your business

Free download

The path to CX excellence

Four stages to thrive in the experience economy

Free download

Becoming an experience-based business

Your blueprint for a strong digital foundation

Free download

Recommended

Indiana notifies 750,000 after COVID-19 tracing data accessed
data breaches

Indiana notifies 750,000 after COVID-19 tracing data accessed

18 Aug 2021
Pearson fined $1 million for downplaying severity of 2018 breach
data breaches

Pearson fined $1 million for downplaying severity of 2018 breach

17 Aug 2021
“Great resignation” sparks concern over insider data leaks
data protection

“Great resignation” sparks concern over insider data leaks

13 Aug 2021
Data breach exposes millions of seniors' data
big data

Data breach exposes millions of seniors' data

9 Aug 2021

Most Popular

Zoom: From pandemic upstart to hybrid work giant
video conferencing

Zoom: From pandemic upstart to hybrid work giant

14 Sep 2021
What are the pros and cons of AI?
machine learning

What are the pros and cons of AI?

8 Sep 2021
Google takes down map showing homes of 111,000 Guntrader customers
data breaches

Google takes down map showing homes of 111,000 Guntrader customers

2 Sep 2021