digital transformation

Why digital experience is vital for success
Smiling man looks at laptop with a shopping cart and other symbols floating in the air
customer experience (CX)

Why digital experience is vital for success

We take a closer look at customer expectations in a changing business landscape
27 Jan 2021
Three-quarters of over-45s keen to invest in digital skills
A desk set up for learning digital skills
Careers & training

Three-quarters of over-45s keen to invest in digital skills

Microsoft report finds that many want to reskill in order to weather the effects of the pandemic
26 Jan 2021
Microsoft and SAP expand partnership due to increase in digital transformation
Blue SAP logo on the wall of a building
digital transformation

Microsoft and SAP expand partnership due to increase in digital transformation

Teams will be integrated into SAP's services as businesses continue to rely on video conferencing
25 Jan 2021
Enterprise software to lead IT spending rebound in 2021
Close-up of a businessman's hand stacking coins in a pile
Business

Enterprise software to lead IT spending rebound in 2021

Gartner expects global IT spending to rise by 6.2% this year following a slump in 2020
25 Jan 2021
How to spot a failing digital transformation project
Code with error message
digital transformation

How to spot a failing digital transformation project

For large-scale projects, figuring out what's working and what isn't can be a daunting task
22 Jan 2021
Emirates airline first to trial 'vaccine passports'
An Emirates airline check-in gate
Software

Emirates airline first to trial 'vaccine passports'

The IATA Travel Pass app will allow passengers to show they've had a vaccine or a negative result from a COVID-19 test
20 Jan 2021
Tech giants begin work on a digital wallet for coronavirus vaccination records
A verifiable vaccination certificate on a smartphone
data protection

Tech giants begin work on a digital wallet for coronavirus vaccination records

The Vaccination Credential Initiative will look to develop a digital certificate to store on mobile devices
15 Jan 2021
The IT Pro Podcast: Transforming air travel in a crisis
The IT Pro Podcast: Transforming air travel in a crisis
digital transformation

The IT Pro Podcast: Transforming air travel in a crisis

How the airline industry is using the pandemic to transform its IT
15 Jan 2021
Five steps to driving successful digital transformation in A/R shared services
A guide to scoping out an efficient digital A/R operation to deliver business increased valuewhitepaper
Whitepaper

Five steps to driving successful digital transformation in A/R shared services

A guide to scoping out an efficient digital A/R operation to deliver business increased value
13 Jan 2021
The workers' experience report
The workers' experience report - how to compete in the digital erawhitepaper
Whitepaper

The workers' experience report

How technology can spark motivation, enhance productivity and strengthen security
12 Jan 2021
Managing security risk and compliance in a challenging landscape
How to manage security risk and compliance - whitepaperwhitepaper
Whitepaper

Managing security risk and compliance in a challenging landscape

How key technology partners grow with your organisation
12 Jan 2021
Remote working fuels biggest PC market growth in 10 years
Laptops on a shop display
Laptops

Remote working fuels biggest PC market growth in 10 years

Canalys says 2020's "unparalleled" digital transformation proves the PC is here to stay
12 Jan 2021
IBM buys Salesforce consultancy firm 7Summits
A glass building with the IBM logo displayed on the window
digital transformation

IBM buys Salesforce consultancy firm 7Summits

The company says the deal will bring added support for clients' digital transformation projects through hybrid cloud and AI
12 Jan 2021
Moving beyond E-signature
How to elevate the digital customer experience whitepaper
Whitepaper

Moving beyond E-signature

How to elevate the digital customer experience
6 Jan 2021
UK IT leaders lack aggression in the cloud market
The IBM building from below
digital transformation

UK IT leaders lack aggression in the cloud market

IBM survey suggests that British CIOs and CTOs were not prepared for the challenges of lockdowns and remote working
5 Jan 2021
PM urged to provide poorer children with hardware and internet access
Kids learning at home via a laptop
Hardware

PM urged to provide poorer children with hardware and internet access

Charities warn that the digital divide between rich and poor pupils will have "disastrous consequences"
4 Jan 2021
IBM says managers that use AI will usurp those that don't
IBM's headquarters, seen through a bush
Careers & training

IBM says managers that use AI will usurp those that don't

Automated technologies will cut jobs but it will also lead to more opportunities, according to the tech giant
16 Dec 2020
IBM buys digital payments company Expertus Technologies
A glass building with the IBM logo displayed on the window
cloud computing

IBM buys digital payments company Expertus Technologies

IBM said that the acquisition brings decades of consulting experience on payment modernisation to the company
16 Dec 2020
AWS slams Microsoft's "politically corrupt" JEDI win in new complaint
The AWS logo over an orange board
cloud computing

AWS slams Microsoft's "politically corrupt" JEDI win in new complaint

The cloud giant is pushing for a re-evaluation of the "errors that remain unaddressed"
16 Dec 2020
AWS to offer free cloud training to 29 million people
AWS re: Invent sign from Las Vegas
Careers & training

AWS to offer free cloud training to 29 million people

Global initiative unveiled at re:Invent will aim to bridge the skills gap highlighted by COVID-19
11 Dec 2020
Border force reliant on 26-year-old tech due to digital upgrade delay
Passport details being checked through a computer
digital transformation

Border force reliant on 26-year-old tech due to digital upgrade delay

Home Office's failure to upgrade systems will cost the UK an additional £173 million, NAO claims
9 Dec 2020
Salesforce: Customer service teams have accelerated digital plans in 2020
A woman working as a call centre agent
digital transformation

Salesforce: Customer service teams have accelerated digital plans in 2020

The 'State of Service' report suggests 60% of decision-makers have invested in new service technology due to the pandemic
8 Dec 2020