IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

MacBook Pro owners report MagSafe charging issues

The return of MagSafe charger on the new 16in MacBook is creating problems for users

Users of Apple's new 16in MacBook Pro have started reporting problems with the unit's MagSafe charging mechanism. 

As first spotted by AppleInsider, a user complained on Reddit that when their MacBook Pro was shut down, the MagSafe charger would flash orange, which is often an indication that it is not charging correctly. 

Apple instructed the user to reboot the system in recovery mode, but this only solved the problem temporarily. "This should not happen on such an expensive device. I'm worried about the negative effects this may have on the battery and the device overall," the customer said. 

Commenters also reported the same problem. "I have the EXACT same issue," said one. "Went to the Genius bar and they tested with a cable and charger that they have and it still had the same problem."

Apple bought back the MagSafe charger to the MacBook Pro in when it unveiled the redesigned units in October. The company has is advising owners of the laptop to either charge their MacBook in sleep mode or with the lid open, or to attach the MagSafe cable first before shutting the machine off. 

This would not be the first time that Apple has faced problems for its MacBook Pro laptops, which tend to carry a price premium. It was forced to fix its redesigned butterfly-mechanism keyboards in 2018 after repeated hardware failures that prompted a customer lawsuit, and had to recall units over worries about overheating batteries the following year. Users sued again last year over a flaw in MacBook Pro displays that caused backlights to fail. 

Users have also reported problems with external monitors when using the company's new macOS Monetery operating system. The reports span different devices, ranging from the iMac to the MacBook Pro and Mac Mini. Some report flicking screens, while others report difficulties getting an external monitor to work with Apple laptops at all. 

Featured Resources

Accelerating AI modernisation with data infrastructure

Generate business value from your AI initiatives

Free Download

Recommendations for managing AI risks

Integrate your external AI tool findings into your broader security programs

Free Download

Modernise your legacy databases in the cloud

An introduction to cloud databases

Free Download

Powering through to innovation

IT agility drive digital transformation

Free Download

Recommended

Best business smartphones 2022: The top handsets from Apple, Samsung, Google and more
Mobile

Best business smartphones 2022: The top handsets from Apple, Samsung, Google and more

23 Jun 2022
Apple faces a catch-22 decision with iPhones and USB-C
Policy & legislation

Apple faces a catch-22 decision with iPhones and USB-C

8 Jun 2022
Apple overhauls SwiftUI navigation and brings a score of new features to developers at WWDC 2022
software development

Apple overhauls SwiftUI navigation and brings a score of new features to developers at WWDC 2022

7 Jun 2022
The EU’s Apple App Store crackdown ‘will fuel cyber attacks’
cyber security

The EU’s Apple App Store crackdown ‘will fuel cyber attacks’

1 Jun 2022

Most Popular

FCC commissioner urges Apple and Google to remove TikTok from app stores
data protection

FCC commissioner urges Apple and Google to remove TikTok from app stores

29 Jun 2022
LockBit 2.0 ransomware disguised as PDFs distributed in email attacks
Security

LockBit 2.0 ransomware disguised as PDFs distributed in email attacks

27 Jun 2022
Former Uber security chief to face fraud charges over hack coverup
data breaches

Former Uber security chief to face fraud charges over hack coverup

29 Jun 2022