AI recruitment tool pulled by Amazon for sex bias

Recruitment software was not favourable towards women

Brain, network, network intelligence, AI, computing, connected, artificial intelligence, machine learning

Amazon has been forced to scrap an artificial intelligence system used by the company for recruitment after it was found the technology was biased against female applicants.

The AI tech was first developed at Amazon in 2014 as a way of quickly filtering out most candidates and providing the firm with the top five people. However, by 2015, it was realised that the system was not rating applicants in a gender-neutral way.

The problem lay in how the system was trained. It was fed CVs to detect patterns in recruiting over a 10-year period. Most of the applications came from men. According to a report from Reuters, the system taught itself that male candidates were preferable to women. It downgraded CVs if found words such as "women's" and penalised graduates of all-female colleges.

While Amazon recoded the software to make the AI neutral to these terms, this did not guarantee that the technology would find other methods of being discriminatory against women, the report said.

The team, set up in Amazon's Edinburgh engineering hub, created 500 models concentrated on detailed job functions and locations. The system was also taught to recognise around 50,000 terms that showed up on past candidates' CVs.

Advertisement
Advertisement - Article continues below

The technology learned to assign little importance to skills common across IT applicants, favouring terms more commonly found on male engineers' resumes, such as "executed" and "captured," the report said.

The model used in the AI system had other problems that led to unqualified candidates being recommended for a variety of unsuitable jobs.

This eventually led to Amazon pulling the plug on the team as executives "lost hope" over the project, anonymous sources told Amazon. The tool could not be solely relied upon to sort candidates.

The firm now uses a "much-watered down version" of the recruiting engine to carry out "rudimentary chores".

Featured Resources

The IT Pro guide to Windows 10 migration

Everything you need to know for a successful transition

Download now

Managing security risk and compliance in a challenging landscape

How key technology partners grow with your organisation

Download now

Software-defined storage for dummies

Control storage costs, eliminate storage bottlenecks and solve storage management challenges

Download now

6 best practices for escaping ransomware

A complete guide to tackling ransomware attacks

Download now
Advertisement

Recommended

Visit/email-clients/19598/hotmail-outlookcom-upgrades-your-questions-answered
Software

Hotmail.co.uk migration to Outlook.com: Qs answered

11 Nov 2019
Visit/careers/28219/it-manager-job-description-what-does-an-it-manager-do
Careers & training

IT manager job description: What does an IT manager do?

28 Oct 2019
Visit/business-strategy/31780/the-it-pro-panel
Business strategy

The IT Pro Panel

28 Oct 2019
Visit/security/ddos/28039/how-to-protect-against-a-ddos-attack
Security

How to protect against a DDoS attack

25 Oct 2019

Most Popular

Visit/security/identity-and-access-management-iam/354289/44-million-microsoft-customers-found-using
identity and access management (IAM)

44 million Microsoft customers found using compromised passwords

6 Dec 2019
Visit/cloud/microsoft-azure/354230/microsoft-not-amazon-is-going-to-win-the-cloud-wars
Microsoft Azure

Microsoft, not Amazon, is going to win the cloud wars

30 Nov 2019
Visit/hardware/354237/five-signs-that-its-time-to-retire-it-kit
Sponsored

Five signs that it’s time to retire IT kit

29 Nov 2019
Visit/business/business-strategy/354195/where-modernisation-and-sustainability-meet-a-tale-of-two
Sponsored

Where modernisation and sustainability meet: A tale of two benefits

25 Nov 2019