Marketing & comms

Employees can use the Teams platform without co-worker distractions

Social media site will also soon support video archiving

Here's what you should look for when picking an internet phone package

C3 AI CRM is touted as the next generation of CRM that can harness mountains of data to give unique insights

The company has already seen three million reactions and 970,000 comments on the B2B communications platform

SMBs will be able to use the firm’s infrastructure for free with Facebook Hosting Services when it launches

Businesses warned to prioritise security as coronavirus forces many to ply their trade digitally

The new satellite-based VoIP phone service offers significant cost savings over landline service

Investigation launched after 60 million children were given the option to switch to a public-facing business account

The brief outage heavily disrupted several of the firm's APIs including Enterprise Search and its Engagement API

The tech giant will gradually migrate users to its free standalone Chat service early next year

Online sellers will be able to grow brand awareness, boost buying frequency and build brand loyalty

The New York State Department of Financial Services says social media firms have too much responsibility with little government oversight

A joint proposal adds weight to EU's own plans to curb the industry’s growing anti-competitive influence

The donation mitigates some of the worst consequences of a severe revenue shortfall projected for 2020

The company becomes the first to offer a fully-managed Zoom Meetings service

The company says the deal will help it to achieve its vision of becoming the world’s leading customer engagement platform

Tech companies are being urged to implement encryption-bypassing systems into their services by default

CRM software can be transformative, but employees need the resources to get the best out of it

Slack also announced that users will soon be able to message users from other organisations directly

3CX Phone System v16 continues to evolve and improve with its newest update