Marketing & comms
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Trump wants to dismiss lawsuit targeting social media order
Trump wants to dismiss lawsuit targeting social media order
Administration calls CDT lawsuit a “profound misunderstanding”
13 Aug 2020
TikTok threatens legal action over ban
TikTok threatens legal action over ban
TikTok says it’ll pursue all remedies to ensure it’s treated fairly
7 Aug 2020
Communicating with your customers
Communicating with your customers
The evolution of conversational AI
7 Aug 2020
From customer experience to enterprise experience
From customer experience to enterprise experience
Six leading steps to activate your CX North Star
7 Aug 2020
The State of Salesforce 2020
The State of Salesforce 2020
Your guide to getting the most from Salesforce
7 Aug 2020
Twitter reveals tags for government and state media accounts
Twitter reveals tags for government and state media accounts
Twitter will start in select countries and expand over time
7 Aug 2020
Personalisation demystified
Personalisation demystified
Enchant your customers by going from good to great
7 Aug 2020
Trump signs order against TikTok and WeChat
Trump signs order against TikTok and WeChat
ByteDance says it's considering all options in response to ban, which begins in 45 days
7 Aug 2020
Twitter, Facebook remove Trump posts containing misinformation
Twitter, Facebook remove Trump posts containing misinformation
President Trump falsely claims children are “almost immune” from the coronavirus
6 Aug 2020
Infermedica raises $10.25 million in Series A funding
Infermedica raises $10.25 million in Series A funding
Funding will be used to enhance platform features and clinical decision support analysis
6 Aug 2020
Trump’s demand for cut of TikTok sale could face legal challenge
Trump’s demand for cut of TikTok sale could face legal challenge
The Fifth Amendment could prevent a potential fee attached to Microsoft’s TikTok acquisition
5 Aug 2020
How to create 1:1 customer experiences at scale
How to create 1:1 customer experiences at scale
Meet the technology capable of delivering the personalisation your customers crave
5 Aug 2020
Focus on CX now
Focus on CX now
5 Rapid-response digital marketing strategies to win and keep customers
5 Aug 2020
What is CRM documentation?
What is CRM documentation?
CRM software can be transformative, but employees need the resources to get the best out of it
4 Aug 2020
WhatsApp counters fake viral messages with new fact-check tool
WhatsApp counters fake viral messages with new fact-check tool
The Google-powered feature lets users search whether a story is legit or fake
4 Aug 2020
Microsoft pursuing major TikTok acquisition
Microsoft pursuing major TikTok acquisition
Donald Trump has given the Windows developer 45 days to complete talks with the social media app reportedly valued at $50bn
3 Aug 2020
Twitter attempts to overhaul its security policies after Bitcoin hack
Twitter attempts to overhaul its security policies after Bitcoin hack
Hackers targeted 130 accounts but ultimately tweeted from 45
31 Jul 2020
Google expands minority support by labeling Black-owned companies
Google expands minority support by labeling Black-owned companies
Gives customers a way to easily find and support Black-owned businesses
30 Jul 2020
ByteDance investors value TikTok at $50 billion in acquisition bid
ByteDance investors value TikTok at $50 billion in acquisition bid
If ByteDance doesn’t reach a deal, it’ll explore divesting TikTok’s U.S. operations
29 Jul 2020
Facebook Messenger now features its own lock
Facebook Messenger now features its own lock
Now you can lend your phone without worry about someone snooping through your Messenger app
22 Jul 2020
Google unveils new G Suite security features
Google unveils new G Suite security features
Updates provide stronger security features across G Suite’s selection of products
22 Jul 2020
Microsoft Teams now supports third-party apps
Microsoft Teams now supports third-party apps
Polly, Open Agora, iCIMS, Miro and HireVue are reportedly building apps for the platform
21 Jul 2020
Uber launches contact-tracing service for public health officials
Uber launches contact-tracing service for public health officials
Gives health officials data on drivers and riders who may have come into contact with someone infected with the coronavirus
20 Jul 2020