Marketing & comms

Rising to the challenges of the new retail age

The new rules defining the post-pandemic future of work and business communications

Amy Klobuchar calls for some Section 230 protections to be stripped from social media

A guide to the standard that helped launch the 4G revolution

Joseph James O'Connor is also accused of hijacking TikTok and Snapchat user accounts, as well as cyberstalking a juvenile

Respect in Security has called on companies to make it easier and safer for employees to report harassment

An affordable cloud VoIP and videoconferencing service that could hardly be easier to deploy and use

The pandemic has increased the use of all digital channels, boosting customers numbers – but at what security cost?

The deal, which will see the CCaaS service integrated into Zoom, is the second-biggest tech takeover of 2021

M-commerce has come a long way since the term was coined in 1997, but how will it change in future to meet customer expectations?

An infrastructure change means up to four devices can be attached to a single account without compromising security or privacy, company claims

Petition takes a leaf from Amazon's playbook

Why it’s vital for all companies to have mobile-responsive websites

Easy deployment and great call features make this a likeable cloud VoIP service – and it’s good value

How B2B e-commerce has grown rapidly during the pandemic and how sellers are adapting to digital processes

The move comes after a number of racist posts targeted England players on Facebook, Twitter, and Instagram following Euros 2020 defeat

The BEUC has accused the Facebook-owned messaging platform of breaching 'multiple' EU consumer rights with its "vague" policy prompt

The department's IT desk reset 117 handsets after users repeatedly entered the wrong pin number

CRM software can be transformative, but employees need the resources to get the best out of it

Turning website visitors into customers is made much easier if you have the right tools in place