Zoom quietly corrects misleading claims of over 300 million daily users

Incorrect noun use results in inflated numbers for Zoom

Zoom quietly edited a blog post claiming the number of daily users the platform had. The company stated earlier this month that it had “more than 300 million daily users” and “more than 300 million people around the world are using Zoom during this challenging time.” These claims have since been deleted, and the company now claims it has “300 million daily Zoom meeting participants.” 

It’s worth noting the difference between daily active users and a meeting participant is significant. While daily active users are counted once per day, a meeting participant can be counted multiple times a day. For instance, if you have four Zoom meetings scheduled in one day, you would be counted four times. Counting Zoom users in such a way can be misleading, and in this case, it resulted in Zoom’s platform usage seeming larger than it actually was.

The misleading blog was edited on April 24, shortly after Zoom’s numbers made headlines. On April 29, Zoom has added a note to the blog post, admitting the error and providing the following statement:

“This blog originally referred to meeting participants as ‘users’ and ‘people.’ This was an oversight on our part.”

Zoom’s growth over the last few months has been impressive. Platform use soared from 10 million daily meeting participants back in December 2019 to 300 million In April. Zoom isn’t the only platform experiencing this surge. Yesterday, Microsoft shared it now has 75 million daily active Teams users. Google Meet adds about 3 million new users per day and recently hit over 100 million daily participants

Featured Resources

Four cyber security essentials that your board of directors wants to know

The insights to help you deliver what they need

Download now

Data: A resource much too valuable to leave unprotected

Protect your data to protect your company

Download now

Improving cyber security for remote working

13 recommendations for security from any location

Download now

Why CEOS should care about the move to SAP S/4HANA

And how they can accelerate business value

Download now

Most Popular

80% of cyber professionals say the Computer Misuse Act is working against them
Security

80% of cyber professionals say the Computer Misuse Act is working against them

20 Nov 2020
Cisco acquires container security startup Banzai Cloud
Security

Cisco acquires container security startup Banzai Cloud

18 Nov 2020
350,000 Spotify users hacked in credential stuffing attack
Security

350,000 Spotify users hacked in credential stuffing attack

24 Nov 2020