The State of Salesforce 2020

Your guide to getting the most from Salesforce

whitepaper

Salesforce has come a long way since its inception as the “no-software” CRM. For the past 20 years, the original pioneer of public cloud has grown to become the critical engagement layer connecting employees and brands to their customers. As customer channels multiply, Salesforce is leading the way for organisations of every size and industry to digitise and manage customer interactions from the outside-in, while at the same time moving critical workflow and data to the infrastructure advantages of the cloud. 

In this year’s report, we see the best companies already leading this next wave of internal transformation. They are rapidly deploying Salesforce across their businesses, and scaling emerging technologies to empower employees with solutions that transform how they work, sell, market, and serve customers. 

Download it now to discover how the best companies embrace change as an opportunity for creating market differentiation and leverage every competitive advantage Salesforce has to offer to maximise ROI.

Most Popular

Cisco acquires container security startup Banzai Cloud
Security

Cisco acquires container security startup Banzai Cloud

18 Nov 2020
macOS Big Sur is bricking some older MacBooks
operating systems

macOS Big Sur is bricking some older MacBooks

16 Nov 2020
46 million Animal Jam accounts leaked after comms software breach
Security

46 million Animal Jam accounts leaked after comms software breach

13 Nov 2020
How computing has revolutionised Formula 1
Sponsored

How computing has revolutionised Formula 1

11 Nov 2020