Five ways forms are ruining your customer experience and hurting your bottom line

Attract customers by rethinking data collection and processing

whitepaper
Smart IQ logo

At some point, or many, in a customer’s lifecycle, you will need to gather information from them, which usually means filling out a form. This is a slow, tedious process that often requires your customer to enter information you should already know or presents to them a form that isn’t user-friendly, discouraging them from engaging at all. 

Personalisation is key to customer engagement, and basic forms deliver an impersonal, inefficient experience. This whitepaper looks at the points of the customer lifecycle that you should consider forms transformation and the benefits of this transformation.

Download it now to discover the flexible tools you can use to overhaul your customer experience today. 

Most Popular

KPMG offers staff 'four-day fortnight' in hybrid work plans
flexible working

KPMG offers staff 'four-day fortnight' in hybrid work plans

6 May 2021
16 ways to speed up your laptop
Laptops

16 ways to speed up your laptop

29 Apr 2021
How to move Windows 10 from your old hard drive to SSD
operating systems

How to move Windows 10 from your old hard drive to SSD

30 Apr 2021
Dell XPS 17 (2021) review: A big laptop for big jobs
Laptops

Dell XPS 17 (2021) review: A big laptop for big jobs

10 May 2021