Marketing & comms
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- ad blockers
- business communications
- communications
- content management system (CMS)
- content marketing
- customer experience (CX)
- customer journey mapping
- customer relationship management (CRM)
- digital marketing
- e commerce
- email marketing
- facebook at work
- instant messaging (IM)
- marketing automation
- QR codes
- search engine optimization (SEO)
- social media
- social media marketing
- unified communications (UC)
- Voice over Internet Protocol (VoIP)
What we know about One Outlook so far

What we know about One Outlook so far
One Outlook, known internally as Project Monarch, has been mostly kept under wraps by Microsoft
9 May 2022
How to hold more productive meetings
How to hold more productive meetings
Tips and tricks to get the most out of your meetings
5 May 2022
The power to innovate
The power to innovate
How to maximise digital transformation
4 May 2022
Business value on AWS
Business value on AWS
Four key dimensions that will help to build a comprehensive business case for the cloud
27 Apr 2022
BT and Toshiba address QKD concerns with new trial

BT and Toshiba address QKD concerns with new trial
The National Cyber Security Centre (NCSC) previously raised concerns of potential attacks
27 Apr 2022
Elon Musk will run Twitter into the ground

Elon Musk will run Twitter into the ground
Tough ethical issues and impending regulations mean the billionaire is wholly unsuited to running a social media company
26 Apr 2022
Enabling the future of work with embedded real-time communication
Enabling the future of work with embedded real-time communication
A new dimension of human interaction is coming to digital work
26 Apr 2022
Is your phone system working for you?

Is your phone system working for you?
A free 3CX trial may help deliver the features you’ve been missing
20 Apr 2022
Elon Musk offers to buy Twitter for $41.39 billion, claiming only he can 'unlock its true potential'

Elon Musk offers to buy Twitter for $41.39 billion, claiming only he can 'unlock its true potential'
If the deal doesn’t work, Musk has hinted that he will reconsider his position as a shareholder in the social media company
14 Apr 2022
Businesses in these 12 areas can now access Vodafone's 5G network

Businesses in these 12 areas can now access Vodafone's 5G network
Vodafone’s 5G rollout has intensified as businesses are asked to migrate their services to 4G and 5G ahead of the 3G shutdown scheduled for 2023
12 Apr 2022
Activation playbook: Deliver data that powers impactful, game-changing campaigns
Activation playbook: Deliver data that powers impactful, game-changing campaigns
Bringing together data and technology to drive better business outcomes
11 Apr 2022
The digital marketer’s guide to contextual insights and trends
The digital marketer’s guide to contextual insights and trends
How to use contextual intelligence to uncover new insights and inform strategies
11 Apr 2022
How to delete a Facebook business page

How to delete a Facebook business page
Follow these steps to erase your Facebook page if it's a duplicate, out of date or inaccessible
11 Apr 2022
LinkedIn is filled with deepfake 'virtual employees' 

LinkedIn is filled with deepfake 'virtual employees'
Stanford Internet Observatory researchers find more than 1,000 fake profiles on the business site
11 Apr 2022
Ericsson exec resigns as shareholder pressure mounts over ISIS payment claims

Ericsson exec resigns as shareholder pressure mounts over ISIS payment claims
US DoJ investigation claims Swedish telco giant "failed to disclose" misconduct in Iraq during bribery settlement
7 Apr 2022
GoTo appoints Michael Day as its new channel chief

GoTo appoints Michael Day as its new channel chief
Channel veteran will lead the company’s recently announced GoTo Partner Network
7 Apr 2022
The future of retail
The future of retail
Deliver great service to customers wherever they are
4 Apr 2022
The future of restaurants
The future of restaurants
Keeping customers hungry for more
4 Apr 2022
The Total Economic Impact™ of IBM Watson Assistant
The Total Economic Impact™ of IBM Watson Assistant
Cost savings and business benefits enabled by Watson Assistant
1 Apr 2022
New MFA security standards for online payments come into force

New MFA security standards for online payments come into force
Version 4.0 of PCI DSS also reforms password requirements and broadens its terminology to address other network access controls
31 Mar 2022
EU law may force Meta, Apple to open their chat apps to smaller rivals

EU law may force Meta, Apple to open their chat apps to smaller rivals
If passed, Meta and Apple will have six months to open their messaging platforms to interoperability
25 Mar 2022
Stephen Wilhite’s GIF to us all

Stephen Wilhite’s GIF to us all
The late computer scientist didn’t intend to help us maintain closer bonds with colleagues during lockdown – but we should thank him anyway
24 Mar 2022
How an identity-first approach will secure the future of m-commerce

How an identity-first approach will secure the future of m-commerce
Mobile shopping often fails at the last hurdle – conversion – but dependable customer identity can turn prospects into sales
24 Mar 2022
The channel is readier than ever for B2B e-commerce

The channel is readier than ever for B2B e-commerce
Despite outdated notions of online being all about marketing, channel customers are primed for a “very different era”
18 Mar 2022