Marketing & comms
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- ad blockers
- business communications
- communications
- content management system (CMS)
- content marketing
- customer experience (CX)
- customer journey mapping
- customer relationship management (CRM)
- digital marketing
- e commerce
- email marketing
- facebook at work
- instant messaging (IM)
- marketing automation
- QR codes
- search engine optimization (SEO)
- social media
- social media marketing
- unified communications (UC)
- Voice over Internet Protocol (VoIP)
Delivering personalised content for dummies
Delivering personalised content for dummies
Map the customer journey across touchpoints and scale up with the cloud
23 Aug 2021
Becoming an experience-based business
Becoming an experience-based business
Your blueprint for a strong digital foundation
23 Aug 2021
Ask more from your CMS
Ask more from your CMS
How to get the most value in the shortest timespan
23 Aug 2021
The IT expert’s guide to AI and content management
The IT expert’s guide to AI and content management
How artificial intelligence and machine learning could be critical to your business
23 Aug 2021
What is customer identity and access management? 
What is customer identity and access management?
We answer five top questions about CIAM and its importance to customer relationships and business success
19 Aug 2021
Facebook defies gov pressure with end-to-end encryption expansion
Facebook defies gov pressure with end-to-end encryption expansion
The social network is bringing E2EE to Messenger voice and video calls
16 Aug 2021
Facebook for business: know the risks
Facebook for business: know the risks
The social media giant has some great features for businesses, but there are hazards too
16 Aug 2021
Facebook may be forced to abandon Giphy acquisition following CMA report
Facebook may be forced to abandon Giphy acquisition following CMA report
The watchdog said the $400 million takeover will "negatively impact competition between social media platforms"
13 Aug 2021
The future of CIAM
The future of CIAM
Four trends shaping identity and access management
9 Aug 2021
The technology of trust
The technology of trust
How to protect your most valuable commodity
9 Aug 2021
FTC scolds Facebook for citing it in researcher ban
FTC scolds Facebook for citing it in researcher ban
FTC warns that consent decree doesn't justify banning academics' accounts
6 Aug 2021
The ultimate guide to business connectivity in field services
The ultimate guide to business connectivity in field services
A roadmap to increased workplace efficiency
6 Aug 2021
The ultimate guide to Facebook for Business
The ultimate guide to Facebook for Business
Here's your go-to guide for using Facebook for your business
5 Aug 2021
Apple employee placed on indefinite leave after complaining about sexism
Apple employee placed on indefinite leave after complaining about sexism
Ashley Gjøvik's complaints about her coworkers’ behaviour were investigated by the company, yet found to not be sexist
5 Aug 2021
NICE unveils its self-service customer care solution
NICE unveils its self-service customer care solution
CXone SmartAssist allows brands to create personalized virtual assistants
4 Aug 2021
Why engineering teams love Slack
Why engineering teams love Slack
The adaptive collaboration hub for software engineering
4 Aug 2021
Hootsuite acquires conversational AI startup Heyday
Hootsuite acquires conversational AI startup Heyday
The deal marks Hootsuite’s second acquisition in 2021
3 Aug 2021
Mutualink’s new interoperability platform offers real-time situational awareness
Mutualink’s new interoperability platform offers real-time situational awareness
LNK360 offers SaaS, on-premises, and hybrid deployment options
2 Aug 2021
Five tech challenges facing retailers today
Five tech challenges facing retailers today
Rising to the challenges of the new retail age
28 Jul 2021
How Workplace is helping leaders engage with hybrid teams
How Workplace is helping leaders engage with hybrid teams
The new rules defining the post-pandemic future of work and business communications
27 Jul 2021
Senator wants social media companies held liable for spreading anti-vax lies
Senator wants social media companies held liable for spreading anti-vax lies
Amy Klobuchar calls for some Section 230 protections to be stripped from social media
23 Jul 2021
British man 'PlugWalkJoe' arrested in Spain over 2020 Twitter hack
British man 'PlugWalkJoe' arrested in Spain over 2020 Twitter hack
Joseph James O'Connor is also accused of hijacking TikTok and Snapchat user accounts, as well as cyberstalking a juvenile
22 Jul 2021
One third of cyber security pros report experiencing workplace harassment
One third of cyber security pros report experiencing workplace harassment
Respect in Security has called on companies to make it easier and safer for employees to report harassment
22 Jul 2021