Biofourmis lands $100M in Series C funding round
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communications

Biofourmis lands $100M in Series C funding round

The Company will use funding to bring new digital therapeutic solutions to market
3 Sep 2020
Facebook will ban new political ads leading up to the presidential election
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social media

Facebook will ban new political ads leading up to the presidential election

No new ads will be approved the week before the election
3 Sep 2020
TikTok deal hits roadblock over core algorithms
social media

TikTok deal hits roadblock over core algorithms

New export restrictions could hamper the sale of TikTok’s U.S. operations
2 Sep 2020
IT Pro Live: Customer engagement in the time of COVID-19
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IT Pro Live: Customer engagement in the time of COVID-19

How has coronavirus changed how companies interact with their clients?
1 Sep 2020
Facebook updates hate speech detection ahead of Myanmar election
social media

Facebook updates hate speech detection ahead of Myanmar election

The social media firm will limit message forwarding, and use its improved AI to remove hate speech
1 Sep 2020
IT Pro Live: Fighting terrorism with technology
social media

IT Pro Live: Fighting terrorism with technology

We speak to Tech Against Terrorism director Adam Hadley about the group's work
1 Sep 2020
TikTok denies it’s in talks to sell US operations to rival app Triller
social media

TikTok denies it’s in talks to sell US operations to rival app Triller

Triller executive chairman Bobby Sarnevesht insists the bid is real and discussions are ongoing
31 Aug 2020
Walmart joins Microsoft in TikTok takeover bid
social media

Walmart joins Microsoft in TikTok takeover bid

Joint venture faces stiff competition from a $20 billion bid from Oracle
28 Aug 2020
Apple blocked Facebook's attempt to flag App Store 'tax'
social media

Apple blocked Facebook's attempt to flag App Store 'tax'

The social networking giant claims Apple prevented it from telling users about the 30% revenue cut
28 Aug 2020
TikTok’s UK presence threatened as gov considers restrictions
Policy & legislation

TikTok’s UK presence threatened as gov considers restrictions

Chinese company could be prevented from moving users' data abroad as it plots global HQ move
27 Aug 2020
Investors may exchange stake in ByteDance for a piece of TikTok
social media

Investors may exchange stake in ByteDance for a piece of TikTok

Investors’ plans could result in minority stakes for current TikTok bidders, Microsoft and Oracle
24 Aug 2020
VoIP on a budget
Voice over Internet Protocol (VoIP)

VoIP on a budget

Small businesses are often wary of investing in big infrastructure projects, but switching to VoIP can be affordable and easy
24 Aug 2020
Facebook calls for data portability legislation
social media

Facebook calls for data portability legislation

Facebook wants clarity on what data should be portable and who is responsible for protecting it
21 Aug 2020
News publishers challenge Apple over revenue sharing
communications

News publishers challenge Apple over revenue sharing

DCN calls on Apple to “clearly define the conditions that Amazon satisfied for its arrangement” so other publishers can get the same deal
21 Aug 2020
Creating a call centre wherever employees are based
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Creating a call centre wherever employees are based

With the future of offices in question, now is the time to think about boosting customer service with advanced call centre features
17 Aug 2020
Trump wants to dismiss lawsuit targeting social media order
social media

Trump wants to dismiss lawsuit targeting social media order

Administration calls CDT lawsuit a “profound misunderstanding”
13 Aug 2020
TikTok threatens legal action over ban
social media

TikTok threatens legal action over ban

TikTok says it’ll pursue all remedies to ensure it’s treated fairly
7 Aug 2020
Communicating with your customers
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Communicating with your customers

The evolution of conversational AI
7 Aug 2020
From customer experience to enterprise experience
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From customer experience to enterprise experience

Six leading steps to activate your CX North Star
7 Aug 2020
The State of Salesforce 2020
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The State of Salesforce 2020

Your guide to getting the most from Salesforce
7 Aug 2020
Twitter reveals tags for government and state media accounts
social media

Twitter reveals tags for government and state media accounts

Twitter will start in select countries and expand over time
7 Aug 2020
Personalisation demystified
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Personalisation demystified

Enchant your customers by going from good to great
7 Aug 2020
Trump signs order against TikTok and WeChat
social media

Trump signs order against TikTok and WeChat

ByteDance says it's considering all options in response to ban, which begins in 45 days
7 Aug 2020
Twitter, Facebook remove Trump posts containing misinformation
social media

Twitter, Facebook remove Trump posts containing misinformation

President Trump falsely claims children are “almost immune” from the coronavirus
6 Aug 2020