Apple and Microsoft working to fix iCloud bug on Windows

Users are reporting problems with the latest version of iCloud not working on the Windows 10 October update

iCloud on Windows

Apple has identified an incompatibility issue with iCloud and the latest update to Windows 10 and is now working with Microsoft to resolve the issue.

The iCloud app on Windows allows a user to open mail, share photos and see calendar events from the Apple operating system over a Windows PC or laptop.

When installing the latest version of iCloud (version 7.7.0.27) after updating to the Windows 10 October 2018 build, users have been reporting an error message that says that iCloud for Windows requires Windows 7, Windows 8, or Windows 10 on the earlier April update.

Many users that had the iCloud app already installed have reported problems updating or synching shared albums after updating to Windows 10 version 1809.

Microsoft said its next step is working with Apple to provide a compatible version of iCloud for Windows 10, version 1809 in an upcoming release.

"Users who attempt to install iCloud for Windows (version 7.7.0.27) on Windows 10, version 1809 will see a message stating that this version of iCloud for Windows isn't supported, and the installation will fail," it said on its support page.

"To ensure a seamless experience, Microsoft is blocking devices with iCloud for Windows (version 7.7.0.27) software installed from being offered Window 10, version 1809 until this issue has been resolved."

Redmond is now blocking users with iCloud already installed and recommending that users do not attempt to manually update using the Update Now button or the Media Creation Tool from the Microsoft software download website until this issue is resolved.

Featured Resources

Preparing for AI-enabled cyber attacks

MIT technology review insights

Download now

Cloud storage performance analysis

Storage performance and value of the IONOS cloud Compute Engine

Download now

The Forrester Wave: Top security analytics platforms

The 11 providers that matter most and how they stack up

Download now

Harness data to reinvent your organisation

Build a data strategy for the next wave of cloud innovation

Download now

Most Popular

UK gov considers blocking Nvidia's takeover of Arm
Acquisition

UK gov considers blocking Nvidia's takeover of Arm

4 Aug 2021
RMIT to be first Australian university to implement AWS supercomputing facility
high-performance computing (HPC)

RMIT to be first Australian university to implement AWS supercomputing facility

28 Jul 2021
Tesla Megapack goes up in flames at Australian battery site
Hardware

Tesla Megapack goes up in flames at Australian battery site

30 Jul 2021