Apple and Microsoft working to fix iCloud bug on Windows

Users are reporting problems with the latest version of iCloud not working on the Windows 10 October update

iCloud on Windows

Apple has identified an incompatibility issue with iCloud and the latest update to Windows 10 and is now working with Microsoft to resolve the issue.

The iCloud app on Windows allows a user to open mail, share photos and see calendar events from the Apple operating system over a Windows PC or laptop.

When installing the latest version of iCloud (version 7.7.0.27) after updating to the Windows 10 October 2018 build, users have been reporting an error message that says that iCloud for Windows requires Windows 7, Windows 8, or Windows 10 on the earlier April update.

Many users that had the iCloud app already installed have reported problems updating or synching shared albums after updating to Windows 10 version 1809.

Advertisement
Advertisement - Article continues below
Advertisement - Article continues below

Microsoft said its next step is working with Apple to provide a compatible version of iCloud for Windows 10, version 1809 in an upcoming release.

"Users who attempt to install iCloud for Windows (version 7.7.0.27) on Windows 10, version 1809 will see a message stating that this version of iCloud for Windows isn't supported, and the installation will fail," it said on its support page.

"To ensure a seamless experience, Microsoft is blocking devices with iCloud for Windows (version 7.7.0.27) software installed from being offered Window 10, version 1809 until this issue has been resolved."

Redmond is now blocking users with iCloud already installed and recommending that users do not attempt to manually update using the Update Now button or the Media Creation Tool from the Microsoft software download website until this issue is resolved.

Featured Resources

Digitally perfecting the supply chain

How new technologies are being leveraged to transform the manufacturing supply chain

Download now

Three keys to maximise application migration and modernisation success

Harness the benefits that modernised applications can offer

Download now

Your enterprise cloud solutions guide

Infrastructure designed to meet your company's IT needs for next-generation cloud applications

Download now

The 3 approaches of Breach and Attack Simulation technologies

A guide to the nuances of BAS, helping you stay one step ahead of cyber criminals

Download now
Advertisement

Most Popular

Visit/operating-systems/25802/17-windows-10-problems-and-how-to-fix-them
operating systems

17 Windows 10 problems - and how to fix them

13 Jan 2020
Visit/microsoft-windows/32066/what-to-do-if-youre-still-running-windows-7
Microsoft Windows

What to do if you're still running Windows 7

14 Jan 2020
Visit/policy-legislation/general-data-protection-regulation-gdpr/354577/data-protection-fines-hit-ps100m
General Data Protection Regulation (GDPR)

Data protection fines hit £100m during first 18 months of GDPR

20 Jan 2020
Visit/web-browser/30394/what-is-http-error-503-and-how-do-you-fix-it
web browser

What is HTTP error 503 and how do you fix it?

7 Jan 2020